You know whats kickin my tail?
Parts. Ordering parts from a dealer.
Its worse than going on line and ordering. I mean on line I dont have to talk to
a kid at the counter...(I wont go there)
I saw on here where someone bought a oil cooler from zanotti's and was getting it like
overnight to his door.
Try that at the dealership parts counter. At least at mine.
Am I ranting?
Anyone else wanna try?

 

We all have to vent.I am waiting for a third try at getting my order right.The difference is I am in no hurry,and don't mind.First off,they pay these people minimum wage,and the days of finding a parts person who knows the game are long gone.We all have to accept it.

 

To me the idea of going to the dealer is to be able to take the part home and not have to wait.

 

If they have the part.

I keep having to wait for stuff in the DFW area.

 

Order your own parts manual for your bike. Look up the correct part in the exploded view (also handy for repairs/assembly), check availability by phone or online & get your parts from the fastest or least expensive source.

 

Not only a lot of parts have to ordered but what about the knowledge of some parts guys?It's only limited to reading whats in the accesories catalog.

 

Bummer.....sorry to hear about your woes. Is there another dealer near you can go to? We have at least six HD dealers to choose from withing about 50 miles of my house. 50 miles might sound far to go for parts but my daily commute is 25 miles one way. Turns out the dealer nearest my house is awesome (Destination HD in Tacoma WA). The parts guys are knowledgable and they generally have what I need. Stuff I've ordered through them is in within a week. I've had other issues (service issues) that have not been handled the best way but that's teh nature of the beast. Be a squeeky wheel....complain to the genral manager about it and maybe they will step it up a bit. Good luck....

 

If its somethingyou could wait a few days for order it fromZanottis , or Chicago Harley I have made several orders from each and have been very satisfied , not to mention a great discount they give , try them you won't be disappointed{

 

I ALWAYS shop the internet - deeper discounts and no sales tax... Dealer's going to have to order it anyway???

 

A buddy of mine ordered some parts on a tuesday, went to the dealer the following monday assuming they would be there, they told him no, we just ordered them today[monday] because that's when we order. They never bothered to tell him on the tuesday he was in the shop. A Offical parts manual is a very, very good thing to buy for your bike, little pricey, but, then YOU know the parts you need/want.