J & M Sucks
#21
09-13-2007 | 11:28 AM
Stellar HDF Member
Joined: Apr 2005
Posts: 3,108
Likes: 9
From: Lincolnton, NC
RE: J & M Sucks
I did call J & M. 3 times now. Have been very nice to themon the phone, understanding that UPS and Fedex do mess up. They are sticking with the ..It's a UPS problem.
#22
09-13-2007 | 11:36 AM
Thread Starter
|
Cruiser
Joined: Jun 2007
Posts: 193
Likes: 1
From: North GA
RE: J & M Sucks
Ok Now I have spoken to them again, J & M and they track down the speakers which are now in transit from somewhere up North to Atlanta. They said it should be here by the 17th, mean while I have my faring opened up and the old speakers out. So much for the weekend ride, should have waited until I had them in hand...and yea the are still sticking with the UPS thing. Who is John that everyone keeps speaking off?
By the way the stock speakers are really wimpy as far as speakers are concerned, I really do look forward to getting a new set in there and hearing the sound. I do love the sound of my bike but I am also a guitar player and like to listen to music while I take the longer trips. Anyway who ever John is, please let me know
[IMG]local://upfiles/33788/5D2528792FC8400AA20DAA4E294A1AF7.jpg[/IMG]
By the way the stock speakers are really wimpy as far as speakers are concerned, I really do look forward to getting a new set in there and hearing the sound. I do love the sound of my bike but I am also a guitar player and like to listen to music while I take the longer trips. Anyway who ever John is, please let me know
[IMG]local://upfiles/33788/5D2528792FC8400AA20DAA4E294A1AF7.jpg[/IMG]
#23
09-13-2007 | 11:38 AM
Banned
Joined: Jun 2006
Posts: 2,145
Likes: 1
From: St.Louis, MO.
RE: J & M Sucks
Your missing the point....it doesn't matter WHO is at fault, he paid J&M the money for the speakers......its their responsibility to make it right...PERIOD. Too many people in the service industry want to assign blame to somone besides themselves, no one wants to ACCEPT responsibility for ANYTHING, they just want to pass the buck. Good companies find a way to make it right (no matter what it takes) without putting the blame on someone else. Its not the customers responsibility to figure out what happened, its the company hePAID the money to. off rant 
#24
09-13-2007 | 11:43 AM
Banned
Joined: Jun 2006
Posts: 2,145
Likes: 1
From: St.Louis, MO.
RE: J & M Sucks
ORIGINAL: scofield333
Ok Now I have spoken to them again, J & M and they track down the speakers which are now in transit from somewhere up North to Atlanta. They said it should be here by the 17th, mean while I have my faring opened up and the old speakers out. So much for the weekend ride, should have waited until I had them in hand...and yea the are still sticking with the UPS thing. Who is John that everyone keeps speaking off?
By the way the stock speakers are really wimpy as far as speakers are concerned, I really do look forward to getting a new set in there and hearing the sound. I do love the sound of my bike but I am also a guitar player and like to listen to music while I take the longer trips. Anyway who ever John is, please let me know
[IMG]local://upfiles/33788/5D2528792FC8400AA20DAA4E294A1AF7.jpg[/IMG]
Ok Now I have spoken to them again, J & M and they track down the speakers which are now in transit from somewhere up North to Atlanta. They said it should be here by the 17th, mean while I have my faring opened up and the old speakers out. So much for the weekend ride, should have waited until I had them in hand...and yea the are still sticking with the UPS thing. Who is John that everyone keeps speaking off?
By the way the stock speakers are really wimpy as far as speakers are concerned, I really do look forward to getting a new set in there and hearing the sound. I do love the sound of my bike but I am also a guitar player and like to listen to music while I take the longer trips. Anyway who ever John is, please let me know
[IMG]local://upfiles/33788/5D2528792FC8400AA20DAA4E294A1AF7.jpg[/IMG]
He's on here ALL the time (except for now
) hawking his speakers (check any of the other speaker threads) I think he is the J in J&M. IMO they should have sent them overnight to ya so you could have em for the weekend. THAT'S what an outstanding company would have done, Oh well, you'll know better next time.
#26
09-13-2007 | 12:05 PM
Cruiser
Joined: Aug 2007
Posts: 162
Likes: 0
RE: J & M Sucks
I've had orders from places get shipped to the wrong address and everytime it was the
vendor putting the wrong address on the label, never once was the shipper, remember if
anyone does this to you immediately call your credit card company and have them give
em hell works very good, a company has alot more leverage than you do and lawyers
to.
vendor putting the wrong address on the label, never once was the shipper, remember if
anyone does this to you immediately call your credit card company and have them give
em hell works very good, a company has alot more leverage than you do and lawyers
to.
#28
09-13-2007 | 01:23 PM
Tourer
Joined: Jul 2007
Posts: 330
Likes: 2
From: Marietta, GA
Hey, PM me if interested in jamming or riding sometime. I will give you my website address.
#30
09-13-2007 | 03:14 PM
1st Gear
Joined: Aug 2007
Posts: 5
Likes: 0