Big Shoutout to Advanblack

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#21

01-20-2023 | 09:07 AM

HM_SanDiego

Road Captain

Joined: Jan 2018

Posts: 668

Likes: 245

From: San Diego, CA.

Quote:

Originally Posted by blueangel73

I took this advice, sent them an email with pics of the damage, a copy of the purcahse invoice and a link to this thread for reference, now to wait and see what they say.

Fingers crossed for you - hope you get satisfactory response and results 👍

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blueangel73 (01-20-2023)

#22

01-24-2023 | 06:11 AM

blueangel73

Grand HDF Member

Joined: Mar 2010

Posts: 3,948

Likes: 148

From: South of Mordor

Well, after a few emails back and forth, the company is sending me a new bottom to the chopped tour pack and it seems (at the moment) that they are also covering the S&H. Now I just need to disassemble the broken bag and build up the new one. So I guess this would be the second shoutout to the company in this thread.

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The following 4 users liked this post by blueangel73:

HM_SanDiego (01-24-2023), maxxym (01-24-2023), painey (01-25-2023), Zedbra (01-25-2023)

#23

01-24-2023 | 08:10 AM

HM_SanDiego

Road Captain

Joined: Jan 2018

Posts: 668

Likes: 245

From: San Diego, CA.

Quote:

Originally Posted by blueangel73

Great news - glad to hear it!

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#24

01-24-2023 | 12:43 PM

maxxym

Stellar HDF Member

Joined: Jul 2020

Posts: 3,122

Likes: 2,197

Quote:

Originally Posted by blueangel73

That is freaking FANTASTIC! I am in a market for TP and I am stuck in analysis paralysis mode about which one to go with, HD branded (over double the price) or AB. I think this might of made my decision easier....

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