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22 FLTRXSE no interkom

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  #1  
Old 08-12-2022 | 07:35 AM
sepperl's Avatar
sepperl
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Default 22 FLTRXSE no interkom

Hi all,
I have a brand new 22 FLTRXSE and I am not able to use the interkom.
I paired two HD 30K Headsets to the bike.
Audio is played through the headsets without any problem.
I am not able to get into the interkom-menu and so I can not switch interkom on.
The menu button is grayed out even when both headsets are connected.

What I did:
Updated both headsets to latest firmware
Updated Boom Box GTS to latest firmware
Checked WHIM for firmware, also latest available installed.

I checked my pals 21 FLHXSE and his one has no problems at all.

Any advise?

Best regards
Volker
 
  #2  
Old 08-12-2022 | 07:43 AM
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702
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It sounds like the intercom was not enabled when the flash was performed for the WHIM. The dealer needs to do it with the Digital Tech.
 
  #3  
Old 08-12-2022 | 08:04 AM
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sepperl
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Hi, I forgot to mention that I have my own DT (not the original one) and I am able to switch the WHIM on/off and also the interkom on/off.
I tried this but it did not work also.
But I would go to the stealer and have them check this if no other idears are coming up.
 
  #4  
Old 08-12-2022 | 08:25 AM
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702
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So you can't get to this screen? If not, I can only guess that your DT isn't saving the setting when you enable the intercom function.



 
  #5  
Old 08-12-2022 | 08:51 AM
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sepperl
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Originally Posted by 702
So you can't get to this screen? If not, I can only guess that your DT isn't saving the setting when you enable the intercom function.


Exactly. I am not able to open this menu and see this screen.
 
  #6  
Old 08-13-2022 | 06:45 AM
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VA_Larry
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Why not use the direct headset to headset Bluetooth connection? You do not need the boom connection.
 
  #7  
Old 08-13-2022 | 07:02 AM
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sepperl
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Hi, I know that it will work this way but I paid 45k for this bike and it should be my decision which way I am using it. I will visit the dealer next week.
 
  #8  
Old 08-13-2022 | 09:57 AM
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johndoe297
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Originally Posted by sepperl
Hi, I know that it will work this way but I paid 45k for this bike and it should be my decision which way I am using it. I will visit the dealer next week.
Lighten up, Francis.
 
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