Good evening. I ordered a few new painted parts for my 2019 CVO Street Glide in Dark Forest. The parts took almost eight weeks to arrive but they finally did. I opened each box and found that the fender was a shade or two darker than other painted parts on my bike as well as the other new parts I ordered.

Is this something that is common? I am being told by someone who is a parts painter that it happens all the time with HD as well as car manufactures such as Ford, Honda, and Chevrolet. He advised that I could return the fender and order a new one but there is a risk it will still be slightly different in color. So what should I do?

My choices are to send it back, wait another 8 weeks or longer and hope for the best. Or, I could have him order the paint and repaint it and see if the insurance company will cover it; he says they will because this happens all of the time.

How in the hell can a painted part from Harley be different in color from other painted parts of the same color?

 

It just happened, probably less aggrevation is to just get it repainted. Wait again, you'll probably get the same thing.

 

Can you even buy the color from HD. Some you can not buy . And trying to get someone to match it is even harder.
You need to address it with HD they need to make it right.

 

If y9u ordered it from an HD dealer, let them deal with the issue. It’s wrong, HD should take care of it. Every year the change colors and shades. They screwed up.


FWIW. A few years ago I had to get a new rear fender and 2 saddle bag lowers. And they came in perfect.

 

Another issue is paint on a vehicle changes over time due to sun, exposure etc.. the new stuff is built to spec. A body shop when painting repairs expects that and makes color corrections before applying..

 

Not sure why an insurance company would pay for something that was ordered from a manufacturer and the manufacturer did not supply the correct color.

Two good options, reach out to CPV, link below. They have all of the HD paint codes and the wait time is not 8 weeks. Return the one you purchased and order a primed fender, which you or the dealer can send to CPV. I just did this with a set of lowers for my ‘22 CVO RG, perfect match. Local dealer handled this for me with no up charge.

Gunslinger Customs can also paint it for you. There wait was only 3 weeks when I ordered parts a couple of months ago. Like CPV perfect match. The contact at Gunslinger is Venetta Howard. 303-225-0854 x 261. She is really good to work with. Another member just received his parts from them. Perfect match and a quick turnaround.

Good Luck

http://gcpaint.com/

https://cpvehicles.com/

 

I know this would irritate me as well and I would want it made right...as I'm sure it was not cheap.
But...is it the front or rear fender? If it's the front, it would not be right up against any other body parts/panels and the shade difference may not be noticeable at all.
Just a thought if you don't want to go through the whole waiting or painting process. If it's the rear, then I'm sure it will be noticeable as there are other painted parts up against it.

 

Annoying as it is, just have it painted by your buddy. It’ll be done much quicker and it’ll match.

 

Because the insurers aren't as picky emotionally invested as the insured.

 

I recently had to order a new rear fender fascia for my Street Glide. Took 8 months (!) to arrive vs. the 8 weeks your part did. But the color match was perfect. Same goes for the color-matched tourpak I ordered.

You paid big money for a CVO; I wouldn't accept anything less than a perfect color match on a replacement part.