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Another service complaint and ?

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  #1  
Old 07-15-2007, 11:49 AM
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Default Another service complaint and ?

Will one dealer fix another dealers bad work? I was on a road trip and had to stop to get the rear tire changed two hours from home. Got home and realized the balance weights flew off. I guess they didn't clean the surface before putting them on or something. I don't feel like driving all the way back to them when I have a dealer right up the road. I would call thembut they are closed today. Any experience with this?
 
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Old 07-15-2007, 11:58 AM
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Default RE: Another service complaint and ?

Well, ya could try - but it'd be strictly a "Good Will" type of thing, since there's no warranty they could charge it off to....

If they do, ah'd toss thema 12-pack of beer (at least)!
 
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Old 07-15-2007, 02:13 PM
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Default RE: Another service complaint and ?

did you happen to notice what weight they had put on? if you did, then you could just get some of your own, clean the wheel and stick em on....
 
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Old 07-15-2007, 04:51 PM
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Default RE: Another service complaint and ?

I'd go with what Texas redneck said.
He's not the sharpest crayon in the box, but still would on this one.
Dealer may have done it right and they just didn't stay stuck.
I usually put a piece of duct tape over them for good measure.

TR you know I'm just funning with ya!
 
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Old 07-15-2007, 05:15 PM
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Default RE: Another service complaint and ?

ORIGINAL: choochoo
I'd go with what Texas redneck said.
He's not the sharpest crayon in the box, but still would on this one.
TR you know I'm just funning with ya!
hehehe......son, YOU may not carry a real one, but SOME of us do!



[IMG]local://upfiles/19857/58D1963547B44D03BC1D3EBC7B8E6DBF.jpg[/IMG]
 
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Old 07-16-2007, 01:19 AM
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Default RE: Another service complaint and ?

yeah but you need to learn gun control and which end is the business end,
Know you're a long way from colorado, but are you going to be able to make it to Winter Park on 8/17-19/07 for veterans run?
ORIGINAL: TexasRedneck

ORIGINAL: choochoo
I'd go with what Texas redneck said.
He's not the sharpest crayon in the box, but still would on this one.
TR you know I'm just funning with ya!
hehehe......son, YOU may not carry a real one, but SOME of us do!



[IMG]local://upfiles/19857/58D1963547B44D03BC1D3EBC7B8E6DBF.jpg[/IMG]
 
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Old 07-16-2007, 07:24 AM
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Default RE: Another service complaint and ?

ORIGINAL: choochoo
yeah but you need to learn gun control and which end is the business end,
Know you're a long way from colorado, but are you going to be able to make it to Winter Park on 8/17-19/07 for veterans run
It'd be kewl, but ah doubt it - ah'm RC with the local HOG, so gotta kinda "hoard" mah vacation time fer Bike Week this September down at the coast....
 
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Old 07-16-2007, 07:38 AM
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Default RE: Another service complaint and ?

surely they have a nation wide warranty dont they?? im a goodyear dealer and all my work is guaranteed 12/12

but warranty aside i take care of my customers. in the same situation if for some reason the other dealer wont back up the work i'd instruct my customer to pay for the repair and then give them an instore credit for that amount. if they balk ya might try that.
 
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Old 07-16-2007, 07:59 AM
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Default RE: Another service complaint and ?

Good point Relli. Ah've no idea as to the dealer network in terms of tires. They may look at it as "no big deal", ah dunno. Ah jest know that ah try ta "spiff" the folks from time ta time. NEVER with cold hard $$$, but rather with tacos, drinks an' such - jest "Thanks!" kinda thangs.
 
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Old 07-16-2007, 10:38 AM
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Default RE: Another service complaint and ?

Thanks for all the suggestions, I will give them a call and see what their reaction to my situation is. Maybe they will work something out with my local dealership. I will keep you all posted on the results.
 


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