Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

D&D customer support...

Thread Tools
 
Search this Thread
 
  #1  
Old 06-27-2007, 03:37 PM
hotpursuit's Avatar
hotpursuit
hotpursuit is offline
Road Captain
Thread Starter
Join Date: Aug 2006
Location: Greensburg Pa
Posts: 723
Likes: 0
Received 2 Likes on 2 Posts
Default D&D customer support...

i like the fat cats... sound great... perform great... BUT

having a problem with muffler pulling off the pipe about a half inch... tightened the little 10mm bolt till she snapped.... put a new longer one in... its still pulling off... figure ill call them and figure out what the fix is..... 4 hours later and 3 calls to them, no return call! bet if i was calling with card in hand to buy they would of called back by now.... frustrating

 
  #2  
Old 06-27-2007, 04:16 PM
mkultra's Avatar
mkultra
mkultra is offline
Tourer
Join Date: Jan 2006
Location:
Posts: 378
Likes: 0
Received 0 Likes on 0 Posts
Default RE: D&D customer support...

Get ya a piece of beer can and wrap the head pipe where the exhaust slips on and crank her tight. You might not get a full wrap but trial and error you will get it tight.

mike
 
  #3  
Old 06-27-2007, 04:24 PM
hotpursuit's Avatar
hotpursuit
hotpursuit is offline
Road Captain
Thread Starter
Join Date: Aug 2006
Location: Greensburg Pa
Posts: 723
Likes: 0
Received 2 Likes on 2 Posts
Default RE: D&D customer support...

Thanks.... thats more than ive gotten from them.... no return call yet....

 
  #4  
Old 06-27-2007, 07:04 PM
harleyflo's Avatar
harleyflo
harleyflo is offline
Tourer
Join Date: Apr 2007
Location:
Posts: 348
Likes: 0
Received 0 Likes on 0 Posts
Default RE: D&D customer support...

use your h-d clips there much stronger.
 
  #5  
Old 06-27-2007, 07:54 PM
hotpursuit's Avatar
hotpursuit
hotpursuit is offline
Road Captain
Thread Starter
Join Date: Aug 2006
Location: Greensburg Pa
Posts: 723
Likes: 0
Received 2 Likes on 2 Posts
Default RE: D&D customer support...

well i finally got to talk to them around 4 pm..... they changed clamps to an upgraded style, not noticing that the slit cuts on the muffler were not long enough for the new wider clamp.... the fix is the cut the slits a little further so the clamp actually tightens the muffler.... they took care of me, resolved my issue and are gonna make changes on the others so they will clamp strong....

asside from being frustrated due to unable to get someone on the phone.... once i did they were quick to resolve issues without questions asked....
 
  #6  
Old 06-28-2007, 08:35 PM
GasCan's Avatar
GasCan
GasCan is offline
Outstanding HDF Member
Join Date: Apr 2007
Location: Canada
Posts: 2,046
Likes: 0
Received 1 Like on 1 Post
Default RE: D&D customer support...

I slotted my muff with a longer cut with a hack saw which allows better compression, and the also used a little high temp silicone to seal it up. Lastly, I drilled the rear mount and installed a stop block so that it can't slide back on me again. Life is good!
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
MudmanMike
Dyna Glide Models
13
02-13-2013 02:47 PM
UC-PoliceMan
Touring Models
3
12-01-2010 03:49 PM
Fandango6
Touring Models
45
01-23-2008 07:47 PM
Dante
Touring Models
20
07-11-2007 08:05 PM
Wally
Touring Models
4
04-29-2007 10:31 AM



Quick Reply: D&D customer support...



All times are GMT -5. The time now is 11:27 PM.