Originally Posted by btsom

Did your compensator come with any shims? Harley had some trouble with quality control on the springs and some new compensators were loose from lack of spring pressure. Installing one or both shims should provide more spring force and keep the moving pieces from hitting the stop. If there were no shims in the kit, check with Harley for a shim package, I believe it sells for less than $10. Something has to be wrong, I suspect something like the cupped side of the smallest spring facing the rotor instead of facing the sprocket, but I wasn't there to watch the install.