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2014 ultra limted update problem

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  #1  
Old 02-16-2018 | 11:54 AM
o2bntx123's Avatar
o2bntx123
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From: Silsbee, TX
Default 2014 ultra limted update problem

I tried to update my 2014 ultra limited to the new 1.22.0.1 and it keeps saying the file is "The ISO image on the attached USB is corrupt or incompatible". I unzipped it to a usb drive that I formatted prior to download. I downloaded the file from harleydavidson.com so I don't understand what I'm doing wrong.....
yes, the file is unzipped and it is the only file on the usb drive. I was able to download the dealership update file but not the 1.22.0.1 update.
 
  #2  
Old 02-16-2018 | 12:50 PM
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Originally Posted by o2bntx123
I tried to update my 2014 ultra limited to the new 1.22.0.1 and it keeps saying the file is "The ISO image on the attached USB is corrupt or incompatible". I unzipped it to a usb drive that I formatted prior to download. I downloaded the file from harleydavidson.com so I don't understand what I'm doing wrong.....
yes, the file is unzipped and it is the only file on the usb drive. I was able to download the dealership update file but not the 1.22.0.1 update.
Read NOTE at the bottom of the page:

https://www.harley-davidson.com/cont...structions.pdf
 
  #3  
Old 02-17-2018 | 10:49 AM
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o2bntx123
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From: Silsbee, TX
Default Fixed it

Turns out, the usb drive I was using didn't have enough transfer speed (it was a few years old). It transferred the small file (dealership update) but not the larger file. It was 16 gig so it met the size requirement but evidently there is a speed requirement! Used a new 32 gig thumb drive and it updated flawlessly.
 
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