Dealer doesn't stock parts anymore
#12
The following 3 users liked this post by ShovelEd:
#13
#14
#16
I agree,the older dealers tend to have a better parts stock for older bikes.I had a 98 ultra and up till 2015 when i sold it, never had an issue with getting parts from the dealer.but realisticly one has to realize that at some point parts are going to get harder to get with out ordering.you may have just showed up there after they had a run on those clamps,they can only stock so many.
#17
#18
It's lucky for you that I read this thread. My "new" bike is 20 years old and I've been down this road many times. My tips below:
Get yourself an HD parts manual. Look up the p/n on the internet and find it there. Ronnie's HD sells HD parts for about 20% off retail. Free shipping over a Benjamin too.
If you can't get the HD part, consider aftermarket. JP cycles is a good place to start (yes I know about the recent shipping issues).
Yes, there are many parts that cover multiple years of bikes. Some go way back. Keeping this in mind, as a last resort when you try your luck at the dealership, give them ONLY the HD p/n and NOTHING else. He's gonna ask you what bike and year it's for. DON"T FALL FOR THIS TRAP! The second you tell him it's for something over 10 years old, that's it, game over. They don't have it. They may have 20 of them in stock but the parts guy isn't going to sell it to you. He may redirect you to the sales guys for a new bike though. If they ask you why you don't know what year/model your bike is, tell them some story. I just tell them I'm an idiot and that the folks back home sent me over here with this p/n. They can check the stock with that HD p/n. That's all they need.
A really good parts guy can find your part in the HD system at another dealership in the Country and have it shipped to them. A bad parts guy will leave you frustrated and ready to knife him. A few years ago the parts GIRL at my local dealership found me an obscure carb part for my ironhead. It was on the shelf at a different dealership in the state. Had it sent over to me and my total cost was $2.75. That part saved me from having to buy a new carb for that old dinosaur. I nearly married that parts girl too.
carl
Get yourself an HD parts manual. Look up the p/n on the internet and find it there. Ronnie's HD sells HD parts for about 20% off retail. Free shipping over a Benjamin too.
If you can't get the HD part, consider aftermarket. JP cycles is a good place to start (yes I know about the recent shipping issues).
Yes, there are many parts that cover multiple years of bikes. Some go way back. Keeping this in mind, as a last resort when you try your luck at the dealership, give them ONLY the HD p/n and NOTHING else. He's gonna ask you what bike and year it's for. DON"T FALL FOR THIS TRAP! The second you tell him it's for something over 10 years old, that's it, game over. They don't have it. They may have 20 of them in stock but the parts guy isn't going to sell it to you. He may redirect you to the sales guys for a new bike though. If they ask you why you don't know what year/model your bike is, tell them some story. I just tell them I'm an idiot and that the folks back home sent me over here with this p/n. They can check the stock with that HD p/n. That's all they need.
A really good parts guy can find your part in the HD system at another dealership in the Country and have it shipped to them. A bad parts guy will leave you frustrated and ready to knife him. A few years ago the parts GIRL at my local dealership found me an obscure carb part for my ironhead. It was on the shelf at a different dealership in the state. Had it sent over to me and my total cost was $2.75. That part saved me from having to buy a new carb for that old dinosaur. I nearly married that parts girl too.
carl
#19
#20
Granted the dealer can't be expected to stock everything, It just seems to me that lately they have very little in stock in the way of hard parts. Some of you are shocked that I would want common parts for a 12 year old bike. Why would I need parts for a new bike? It's the older bikes that need the parts. I'm not talking about the chrome and flash that people buy for their new bikes, but the common wear and tear items such as Exhaust Clamps that need to be replaced from time to time. There must be dozens of models and years that use the SAME clamp. No rubber bushings for the muffler hangers! How many years did they use that same part? They might still use them I'm not sure.