clutch recall 2016 Ultra
#16
#18
I just purchased a new 2016 in late July. Love the bike. Took it in for the 1000 mile service and was told about the problem and the recall. Okay why was I not told before I purchased the bike as the recall was in effect????
Then they tell me no problem there is only an issue if the bike sits for a long period of time, like over the winter. Then they tell me to bring the bike back in and they will have to have it for two days to see if there is a problem!
I call BS. If there is a recall I want it fixed "Period". They tell me no problem they will put me on the list. I asked what list? Then they tell me they can only order a limited number and repair kits a week, like maybe three and they have 200 bikes to fix and the new bikes on the floor under the recall get fixed first. Again I called BS mine is a new bike. Well they tell me the rules changed after I took delivery of mine. Now four weeks later I have heard nothing. Was by the dealership and there are only about a hundred ahead of me.
Hurry up and wait! I am very aware of it however and I am always prepared to pull the front brake and hit the kill switch if is fails to disengage.
Then they tell me no problem there is only an issue if the bike sits for a long period of time, like over the winter. Then they tell me to bring the bike back in and they will have to have it for two days to see if there is a problem!
I call BS. If there is a recall I want it fixed "Period". They tell me no problem they will put me on the list. I asked what list? Then they tell me they can only order a limited number and repair kits a week, like maybe three and they have 200 bikes to fix and the new bikes on the floor under the recall get fixed first. Again I called BS mine is a new bike. Well they tell me the rules changed after I took delivery of mine. Now four weeks later I have heard nothing. Was by the dealership and there are only about a hundred ahead of me.
Hurry up and wait! I am very aware of it however and I am always prepared to pull the front brake and hit the kill switch if is fails to disengage.