Placed my first order with M&M last weekend and received my "stuff" today, I am totally pleased with the service, quality,as well as the great prices on genuine H-D parts. M&M will get all my business starting last weekend!
M&M works hard at it and it shows. They've got the fastest shipping I've ever seen. And they communicate with you during the sale, prep and shipping so you know what's happening. Not to mention the fair prices. Last year I was getting ready for a week-long tour with my wife and needed a Sundowner seat. When I emailed him he said I wouldn't get it in time if I sent it through standard shipping but he said that if I paid immediately by Paypal, he'd ship it 2-day for me at no additional cost. I got the seat just in time and it made a huge difference on the trip.
Wow. Great customer service seems to be rare lately. Just bookmarked his site. I will be doing business with Mark in the future. Thanks for the feedback, good customer service is important to me, and I would prefer to support the good guys
nothing but the greatest service where the customer truly comes first. Mark is a stand up guy and M&M is the best, hands down. there prices on non-HD made items are likely the best around.
It's great to hear that there are still companies that do business like this and value the customer as happened here. Kudos to M&M cycle for a great job and I am also adding them to my bookmark for future use. [/align]