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FuelMoto Customer Service is Awesome

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  #1  
Old 09-23-2015 | 01:35 PM
CalgaryBikeBum's Avatar
CalgaryBikeBum
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From: Calgary Alberta Canada
Default FuelMoto Customer Service is Awesome

I have been dealing with Fuel Moto for many years already and they always impressed me with the parts and the service. This year while on our ride to California from Canada and while tuning the wife's bike with my Powervision, it had a lockup issue. I emailed Fuel Moto from the road and Brian there responded very quickly. I managed to make it home without incident and then shipped it back to FM even though the warranty was long over. They worked with the supplier on my behalf and I received back a replacement unit for much reduced cost with all my tunes reloaded. The effort they put in to help someon e that was off warranty and 2500 miles away in Canada goes along way towards understanding why people love dealing with them. I just felt that they deserved some recognition for this. Thanks again Brian and the FM team.
 
  #2  
Old 09-24-2015 | 07:51 AM
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oldhippie
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From: Ashby, Ma
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Where's the "Like" button?!

Can't beat FuelMoto's customer service.
 
  #3  
Old 09-24-2015 | 09:17 AM
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Scudda
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From: PA
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I agree! I bought a PC3 USB tuner off them earlier this year and they pre loaded a map for what I have done to the bike and it runs awesome!!
 
  #4  
Old 09-24-2015 | 09:45 AM
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I recently bought my Ohlins FKC-101 cartridges from Fuelmoto, and Brian was very courteous and helpful. Very good buying experience with them!
 
  #5  
Old 09-25-2015 | 07:05 AM
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smitty901
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Two places I trust 100% with my cash.
Fuel Moto
And Mischler's HD
Neither has ever let me down or give me one regret.
 
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