Warning about Works Performance shocks
#21
RE: Warning about Works Performance shocks
ORIGINAL: DAVE12345
send them all the neg respos that you are getting from people around the world and see what happens now. I know by reading here that they have lost a lot of new customers
send them all the neg respos that you are getting from people around the world and see what happens now. I know by reading here that they have lost a lot of new customers
#22
#23
RE: Warning about Works Performance shocks
Well, I kind of see both sides. I can understand that you are upset about the 20%. On the other hand you are lucky that they agreed to give you a refund at all.
As far as the periodic maint. goes, I guess that if the shocks wear out, it is better to pay $85 than to have to buy a new set.
I love my Works Shocks. If they wear out in a reasonable period of time, I would gladly send them $85 to renew them,,, but thats just me.
As far as the periodic maint. goes, I guess that if the shocks wear out, it is better to pay $85 than to have to buy a new set.
I love my Works Shocks. If they wear out in a reasonable period of time, I would gladly send them $85 to renew them,,, but thats just me.
#25
RE: Warning about Works Performance shocks
ORIGINAL: whateva
Well, I kind of see both sides. I can understand that you are upset about the 20%. On the other hand you are lucky that they agreed to give you a refund at all.
Well, I kind of see both sides. I can understand that you are upset about the 20%. On the other hand you are lucky that they agreed to give you a refund at all.
I mostly posted this complaint to warn others about this policy, although I think it would be rare to have a pair of shocks returned based on the issue of routine maintenance.
#27
RE: Warning about Works Performance shocks
ORIGINAL: Taterdog
Anyone ever use Progressive Suspension shocks?
Anyone ever use Progressive Suspension shocks?
#29
RE: Warning about Works Performance shocks
my .02
Keeping in mind that my main ride is a dirtbike ...
In the dirt you live and die by your suspension. If you ride dirt long enough your going to learn about suspension. Here is the deal ... all top quality suspension is rebuildable. In fact if it isn't rebuildable you don't want it. All good quality suspension should be serviced regularly. When they service it, they drain the oil and check all parts for wear. Why do they change the oil ... same reason you change the oil in your motor. To remove the old oil which is now full of impurities. When you don't change your fork or shock oil it basicaly turns into liquid sandpaper. This inturn wears out any interior componentthe oilcomes in contact with. Orifices/seals/o ringsgetwornand go out of spec.which inturn affects how the shock/fork works. Most rider don't recognize the wear because it happens slowly over time. Trust me on this. my dirt forks get an oil change 2X a year. If I was more **** i would do it 3 to 4x a year. It makes a huge difference in howthe forks feel. Very very noticable.
I'm not really a roadie so I will defer to what others have said on the change interval. My 07 egs is still stock. what ever i end up putting on it will be rebuildable and I will get it serviced on a regular basis. Probably once every 2 yrs or 20K miles which ever comes first.
I would be interested in seeing what the inside of those 106k mile forks looked like. I bet if you saw what came out of those forks you would have crapped yourself!!
Most people don't screw with suspension on thier road bikes because they don't keep them long enough to really worry about it. Plus unless they ride endless wash board dirt roads, smooth pavement makes bad suspension less obvious.
The shocks you sent back were most likely fine. However it seems to me that the guy on the other end of the line should have done a better job of explaining shock/fork maintainance. Sounds like you were more turn off by arrogance then anything else. In My book that is enough to tell someone to go pound sand!! I hope you get your 20% back but don't be turned off by suspension that needs to be serviced!! Servicing suspensionis agood thing!!!
Keeping in mind that my main ride is a dirtbike ...
In the dirt you live and die by your suspension. If you ride dirt long enough your going to learn about suspension. Here is the deal ... all top quality suspension is rebuildable. In fact if it isn't rebuildable you don't want it. All good quality suspension should be serviced regularly. When they service it, they drain the oil and check all parts for wear. Why do they change the oil ... same reason you change the oil in your motor. To remove the old oil which is now full of impurities. When you don't change your fork or shock oil it basicaly turns into liquid sandpaper. This inturn wears out any interior componentthe oilcomes in contact with. Orifices/seals/o ringsgetwornand go out of spec.which inturn affects how the shock/fork works. Most rider don't recognize the wear because it happens slowly over time. Trust me on this. my dirt forks get an oil change 2X a year. If I was more **** i would do it 3 to 4x a year. It makes a huge difference in howthe forks feel. Very very noticable.
I'm not really a roadie so I will defer to what others have said on the change interval. My 07 egs is still stock. what ever i end up putting on it will be rebuildable and I will get it serviced on a regular basis. Probably once every 2 yrs or 20K miles which ever comes first.
I would be interested in seeing what the inside of those 106k mile forks looked like. I bet if you saw what came out of those forks you would have crapped yourself!!
Most people don't screw with suspension on thier road bikes because they don't keep them long enough to really worry about it. Plus unless they ride endless wash board dirt roads, smooth pavement makes bad suspension less obvious.
The shocks you sent back were most likely fine. However it seems to me that the guy on the other end of the line should have done a better job of explaining shock/fork maintainance. Sounds like you were more turn off by arrogance then anything else. In My book that is enough to tell someone to go pound sand!! I hope you get your 20% back but don't be turned off by suspension that needs to be serviced!! Servicing suspensionis agood thing!!!
#30
RE: Warning about Works Performance shocks
When I was looking for a bike I was surprised to find that I got the feelingthat a lotof the salesmen could care less whether they sold me a bike or not. I had one dealership that I couldn't get a salesman at all. This issue is a matter of principal. I won't buy from someone that doesn't appreciate my business.
There are a lot of things that come and go. Self respect shouldn't be one of them.
There are a lot of things that come and go. Self respect shouldn't be one of them.