Comfort means different thing for different people. I never had any issue with that seat.
I am 6' 1" by 185lbs and not only it is OK for me, but the spring helped with the rear shock bottoming out issue.
But then again, some people wants home style couch comfort in a motorcycle, and if you are one of those, this ain't fitting the bill
I just installed this one a week or so ago. My Sportster is used around town and maybe as far as 100 mile round trip if I'm feeling adventurous. This seat ain't made for distance or comfort although it isn't as rough as I had anticipated. With the Burly Slammers, seat height is 25 inches.
Got my seat on and my only issue with the seats is that it rocks side to side a bit. Is this normal for springer seats? I'm new to these seats so if its normal for these seats to do that then sorry for my ignorance.