everybody has a different experience with a vendor and **** happens. but if you cant contact you customer until they contact you then its unprofessional

 

I've ordered from them and had zero issues. However, I do agree that customer service is #1 and they should be notifying everyone who had an order, not putting it on their blog and expecting people to find it. I'm the most inpatient bastard you've ever met, waiting is not something I do without a fight.

 

I'd say your a week short of 1 month, let alone over a month.

It may not be stellar customer service and you share the blame for not checking on availability before ordering, but get real, it's not like your bike isn't ride-able because you don't have an add-on accessory. Hell, the Licks part isn't even a real structural fork brace, it's more cosmetic than anything.

 

Sorry you had bad luck with them. I have ordered many things from Licks and never had an issue. I think they are a great company and will continue using them. I have contacted them a few times with questions or what ever and always get a quick response within a few days. I hope they fix the issue for you. I know with my 10" z bars it took a little longer to get, but I emailed them ahead of time to find out the turn around time before ordering. Some things are in high demand and it takes them a while to fill all the orders.

 

You must be good at reading a calender. It being a cosmetic part and not interfering with my bike running has nothing to do it.

 

While it sucks to have to wait so long for a part to come in, the "not yet man" is just the way AJ talks. He's the only guy I've ever dealt with and he always bent over backward for me.

 

So the million dollar question is was it back ordered when you placed the order?? If so I dunno why your flipping out about it. If it wasn't I can understand why you would be frustrated but like street fighter said try dealing with sikpipes.

 

Sorry you are having a bad experience. Personally Ive not had any problems with Licks and wouldnt hesitate to order from them again.

 

Wow, so many comments on sikpipes on a licks thread When I placed my order for my diesels he told me upfront it would be about 6 weeks and thats right about how long it took.

 

watch what you say about lick's here and on xlf. i bashed them on xlf for reselling other company's parts and making no mention and about how overpriced their stupid seat kit was.....i was banned from the site for a week. they sponsor both sites but if you can't say something negative about someone or mention a bad experience so no one else has to deal with it, you shouldnt be able to make a positive comment either. they couldn't sell just the seat hinge from their kit because they wanted to rape you for the whole thing at like 300$. asshats! it's ashame really but that's the way it is. i agree, lick's is overpriced goods that 9x out of 10 are manufactured by someone else and they can't even mention their name on the product descriptions. the seat in that kit was a west eagle, they conveniently named it a lick's slimline solo......WEAK!!!!