my impressions of the quality is great, I would say they are well made, solid and reliable. Really do try the customer care. Sounds like you may have just been unlucky

 

I have never had an issue with any kuryakyn products or no anyone that has. This might be a special case. Where all the packages factory sealed?

 

bought from them a couple of times...never an issue. bought somethings and had them installed in Daytona....one minor issue and they made it good. I would recommed them!

 

I order Kuryakyn products only from Kuryakyn. That simple

 

I'm starting to see that maybe I should have.

All the packages still had they're seal on them......as far as I can tell. I'm guessing they might have been sitting on the shelves for a while. Still, just put a light coat of oil on them at the factory.

 

Ordered a set of grips from Kuryakyn and they sent me the wrong ones. Made me pay for return shipping.

Lame.

 

+1 and I have used them quite a bit with no problems.......

 

I have ordered from both Kury directly and distributors. I am 85% very pleased with their products, design is quality is pretty good. I did order a set of convex mirrors from a distributor, but they were mis-marked and flat glass. I called Kury and they referred me to vendor - I thought that was kind of stinky. Kury charges list plus shipping, so if you are ordering a lot of parts for a new (used) bike, there is a huge price difference over time. Kury's directions/photos are typically really poor, but their fit and design is typically really good. It's a little hit/miss; was installing their anti-rotation passenger foot peg mounts last night. You have to back out a 8mm hex bolt to adjust the angle of the peg mount. Somebody used so much blue locktight (stuff stuck like red), I almost didn't get it to back out even with 90 psi 3/8 impact wrench. This is not the biggest impact, but try applying that kind of foruce while holding the odd shaped piece in vice without marring the chrome! I don't hesitate to order Kury stuff, but you do have to inspect right away and make sure it's what you want. Cheers, Kevin.

 

That sucks. If their mistake, they should pay. NICE.....

 

Sorry about your bad luck. Have had good luck with them many times.