Didn't even kiss me first
#22
That sucks man, for all the **** thay have put you through already they just decided to cut you loose. It is not that hard to make your customers happy (in your case, a new motor), too bad all HD cares about these days is selling new bikes and $300 pairs of jeans.
Take it to em! And ride that loaner bike like it's stolen!
Take it to em! And ride that loaner bike like it's stolen!
#23
I would contact a local TV stations trouble shooting reporter.Here in Cleveland,all 4 major stations have these reporters that try to help people that are being screwed over by some big company.Usually the problems get fixed quick,because the company doesn't want all the bad publicity going out over the TV networks
#24
Road Warrior
Don't give up on this yet man, you've been riding HD's your whole life. Get that lawyer to work on these clowns, they're just pushing you around cause they think you're just going to let it slide........DON'T let it slide, this is utter bullshit in it's purest form. They installed the parts, then they get to fix the problem!
#25
I would contact a local TV stations trouble shooting reporter.Here in Cleveland,all 4 major stations have these reporters that try to help people that are being screwed over by some big company.Usually the problems get fixed quick,because the company doesn't want all the bad publicity going out over the TV networks
If all else fails, I agree with the guy's who say rebuild with aftermerket non MOCO parts and make her badder than the MOCO ever could. Then send the MOCO some pics and a nice thanks, but no thanks letter, and let them know your relationship is over.
#26
Ultimate HDF Member
I've read your story as you've been posting. My heart goes out to you. You clearly love your bike and have put a lot into it; it's a shame that the road (seems to have) ended here.
But, as in anything, it always takes two sides. I just wonder why your dealer's service manager made this decision. They know the warranty and Magnuson-Moss as well or better than people on an internet forum. And with all the money that you've thrown at that bike, they know that you're the kind of customer to keep. So, again, what is their reason for this decision?
You can also appeal to the MoCo directly. The dealer, after all, is an agent to your contract (warranty) with the MoCo.
Have you contacted anyone there directly?
But, as in anything, it always takes two sides. I just wonder why your dealer's service manager made this decision. They know the warranty and Magnuson-Moss as well or better than people on an internet forum. And with all the money that you've thrown at that bike, they know that you're the kind of customer to keep. So, again, what is their reason for this decision?
You can also appeal to the MoCo directly. The dealer, after all, is an agent to your contract (warranty) with the MoCo.
Have you contacted anyone there directly?