I must agree that some people look for there own headaches however I have a dealer located aprox. 10 miles if that from me and they absolutely suck!!! I read somewhere up above that the dealership only cares if you are willing to spend lots of money. Yeah there obviously in this to make money but whats a little customer service? I actually drive about an hour to another dealer where it is tax free New Hampshire (Sea Coast Harley) It is out of the way by a long shot but it is a nicer dealership and they are out to please there customers. I only go on weekends to buy accessories and they always have sales on the weekends they have a food section where you can hang out grab a dog or burger and shoot the **** right inside the building. Also the workers will take care of your every need or just shoot the **** with you. I only go to the close dealer when I "NEED" something, other wise I'll wait till the weekend. I seem to get the "I'm better than you cause I like harleys too but I work at a dealership" feeling from the shitty shops where as Sea Coast Harley they are down to earth. My 2 cents.

 

how's this for dealer service; today (sunday) the guys at my dealership in Fort Walton Beach, FL called me and told me I had to come sign something. so I get up there and they tell that they owe ME 250 bucks. So i sign a little form and they hand me my check. Turns out when I bought my nightster about a month ago they rang my warranty up as if I had a bigger bike accidentaly, but today they caught it and gave me my refund. I thought that was nice of them.