Hammer 1275cc for street use??
#41
I'll tell you what, when you do customer service, you deal with all kinds. Sometimes it takes more patience than I can muster.
What other company would answer a guy 13 times, over the course of a weekend, trying to help him solve his problem? With basically zero cooperation from him?
I've about had enough of it, I'm ready to retire.
What other company would answer a guy 13 times, over the course of a weekend, trying to help him solve his problem? With basically zero cooperation from him?
I've about had enough of it, I'm ready to retire.
John
Last edited by John Harper; 03-13-2021 at 06:17 PM.
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#42
You were more than gracious and helpful with my many questions before my 1250 conversion. I expect a lot of your customers are quite OCD about their bikes (like me), and want to make it all go perfectly. I tried my best (I hope) to keep mine under control with my 1250 kit, and my conversion runs fantastic, a complete transformation from an 883. Thank you so much for all your assistance, encouragement, and patience. Glad I did my 1250 before you retire to a future of fishing Idaho. Living the dream.
John
John
As this relates to the discussion here, when we see red flags, we decline the business. It's 1% of the customers who make 99% of the grief, and when we get an early indication that grief could be coming, we know that we're better off to just pass, and instead concentrate on the 99%.
I think most any business that deals with the public knows what I'm talking about. It's not limited to us.
Last edited by aswracing; 03-14-2021 at 09:39 AM.
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#43
Cams
According to Hammer, the 1275 kit has the same longevity and reliability as their 1250 kit, so it should be great for daily street use. I've only got a few hundred miles on my 1275 kit, so I can't speak to longevity.. but I can say I'm very happy with the product and performance. Just do it.
When you did your upgrade, did you upgrade your cams too?
#44
No, don't get me wrong, the vast majority of customers are perfectly reasonable. It's the 1% who raise my blood pressure. I've got lots of stories.
As this relates to the discussion here, when we see red flags, we decline the business. It's 1% of the customers who make 99% of the grief, and when we get an early indication that grief could be coming, we know that we're better off to just pass, and instead concentrate on the 99%.
I think most any business that deals with the public knows what I'm talking about. It's not limited to us.
As this relates to the discussion here, when we see red flags, we decline the business. It's 1% of the customers who make 99% of the grief, and when we get an early indication that grief could be coming, we know that we're better off to just pass, and instead concentrate on the 99%.
I think most any business that deals with the public knows what I'm talking about. It's not limited to us.
very wise indeed
#45
No, don't get me wrong, the vast majority of customers are perfectly reasonable. It's the 1% who raise my blood pressure. I've got lots of stories.
As this relates to the discussion here, when we see red flags, we decline the business. It's 1% of the customers who make 99% of the grief, and when we get an early indication that grief could be coming, we know that we're better off to just pass, and instead concentrate on the 99%.
I think most any business that deals with the public knows what I'm talking about. It's not limited to us.
As this relates to the discussion here, when we see red flags, we decline the business. It's 1% of the customers who make 99% of the grief, and when we get an early indication that grief could be coming, we know that we're better off to just pass, and instead concentrate on the 99%.
I think most any business that deals with the public knows what I'm talking about. It's not limited to us.
Yes, I firmly believe most businesses do this. I’m starting my 17 year in business for myself. I don’t deal with the number of customers such as you guys do. Internet, different business, variables ect. But, I, my employees have “the red flag rule” It’s not because we don’t want your business, but experience and time tells us that both parties would be better off splitting ways before anything ever gets started. It’s not because we, my employees, my business is too good for that 1%. But, you can’t please everyone and after years of doing it, you’re way better off to suggest another company take care of their wants/needs. I’d rather be slammed for the 1% that does that than be slammed for working with that customer and nothing is right for them. It’s a total nightmare, blood pressure riser for both parties. I trust my instincts, if I wasn’t pretty good at that, I wouldn’t be buried every year in work. Rant rave over! Snow storm coming and I didn’t proofread any of this ! Haha
#46
#47
New here. This original post is old, but the author needs another comment. I built a 2001 from 883 to the 1275. Hammer was outstanding to deal with. Awesome kit. Piston material I believe is what creates the different engine noise/sound. But exactly what did he expect would happen running that motor 100+mph for 40+ min? And I’m familiar with gasoline. The HD dealer told him bad gas caused his meltdown? Just plain stupidity.
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