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MetalArts horn problem

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  #1  
Old 06-29-2011, 10:24 AM
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Default MetalArts horn problem

On April 8th I ordered some Horns for the cross bones.. After several calls and emails I still don't have them. I have been told several reasons why they have not been sent, (mostly blaming the powder coat guy) but last week I was told they were going to be sent out that day. Well another week has gone by and no horns. My patience has run out. Today I sent them the following emai.

Les and Frank.
I have asked for a refund through Pay Pal and you have ignored my request. You told me again you would ship the horns and you failed to do so.

If I do not receive my new Horns in proper working order, or a refund by Friday July 8th, 2011, I will file Criminal Charges (Grand theft) both here in NY and at the Local Sheriff's office in CA.
In addition I will contact the State Attorneys office and will file Federal Wire Fraud Charges.

Greg LeGrand
281 Fall Street
Seneca, Falls NY 13148

In case you try to claim you have not received this email, I will post it on the Harley Forums so you can can keep up with the charges.

Thanks
Greg

If you have had a problem with these guys please let me know. If they do not respond I will forward your complaints along with mine to the Attorneys. I am a reasonable guy but this is ridiculous...
 
  #2  
Old 06-29-2011, 10:26 AM
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I hope you got the mods approval for this. I suspect they might have a problem with this kind of thing.
 
  #3  
Old 06-29-2011, 10:32 AM
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Why would the Mods have a problem? This company has advertised on this forum (thats how I got their number) and they are screwing the Patrons of this forum. I think the Mods would be happy to know of a company that screws its members.. Also I went back and saw some similar threads concerning Metal Arts...
If they come clean and honor our agreement I will take the post down and not press charges...
 
  #4  
Old 06-29-2011, 10:44 AM
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Sorry to hear your having issues with this company. Yesterday I was looking at their site and almost ordered some trumpets from them. I guess now I will wait to hear how this comes out. Good luck!
 
  #5  
Old 06-29-2011, 11:17 AM
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Got my horns in a fairly timely fashion. Sorry to hear about your experience.
 
  #6  
Old 06-29-2011, 01:39 PM
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Man...I wanted their horns a while back really bad...but after reading some of the horror stories (far too many) about delays, poor communication, I steered clear. I sure am glad I did.

Sorry to hear of your troubles.
 
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Old 06-29-2011, 01:50 PM
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that's a shame, hopefully they resolve it......
 
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Old 06-30-2011, 01:22 PM
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that's a shame, hopefully they resolve it......
Well so far no calls, no email and no delivery... I guess some people just want to take the hard road...
 
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Old 06-30-2011, 04:06 PM
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Default MetalArts horn problem

Bought mine off Ebay, got them in 4 days through Motorgirl.
 
  #10  
Old 06-30-2011, 04:35 PM
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Originally Posted by pops2ride
Bought mine off Ebay, got them in 4 days through Motorgirl.
Oh man...she is a SWEETHEART to deal with.
 


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