Softail Models Standard, Custom, Night Train, Deuce, Springer, Heritage, Fatboy, Deluxe, Rocker and Cross Bones.
Sponsored by:
Sponsored by:

Dealer turned down work!

Thread Tools
 
Search this Thread
 
  #1  
Old 08-03-2010, 04:52 PM
purecountry13b's Avatar
purecountry13b
purecountry13b is offline
Tourer
Thread Starter
Join Date: Apr 2010
Location: King of Prussia, PA
Posts: 330
Likes: 0
Received 0 Likes on 0 Posts
Default Dealer turned down work!

Went in to have the 2500 mile service done on my Xbones today. Mechanic said not to worry about it until at least the 5,000. Said the MoCo just wants peoples money. He said he has a springer front end and he does his every 10,000. Wow, honesty from a dealership.
 
  #2  
Old 08-03-2010, 04:54 PM
Jim Gumbel's Avatar
Jim Gumbel
Jim Gumbel is offline
Tourer
Join Date: Sep 2009
Location: Fort Wayne, Indiana
Posts: 350
Likes: 0
Received 0 Likes on 0 Posts
Default

I would not go that long on my bike. There is something wrong with this picture. I would find another mechanic.
 
  #3  
Old 08-03-2010, 05:05 PM
Hollywood Ball's Avatar
Hollywood Ball
Hollywood Ball is offline
Outstanding HDF Member
Join Date: Apr 2009
Location: NCWV
Posts: 2,759
Likes: 0
Received 3 Likes on 3 Posts
Default

Recommended service is 1K, 5K and every 5 after that. Only other service an X-Bones requires is a 500 mile service. There is no 2500 mile service.
 
  #4  
Old 08-03-2010, 05:10 PM
pigroast's Avatar
pigroast
pigroast is offline
Intermediate
Join Date: May 2010
Posts: 29
Likes: 0
Received 0 Likes on 0 Posts
Default

That depends on the environment you live in. Some hot, dry and dusty climates are recommended every 2500 instead of every 5.
 
  #5  
Old 08-03-2010, 05:17 PM
purecountry13b's Avatar
purecountry13b
purecountry13b is offline
Tourer
Thread Starter
Join Date: Apr 2010
Location: King of Prussia, PA
Posts: 330
Likes: 0
Received 0 Likes on 0 Posts
Default

The manual says that just the front end of the springer needs to be serviced every 2500 not the whole bike. He said that's too often. Now i'm not sure what to think.
 
  #6  
Old 08-03-2010, 05:39 PM
Crossb0nes's Avatar
Crossb0nes
Crossb0nes is offline
Cruiser
Join Date: May 2010
Location: Milton Keynes, UK
Posts: 231
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by purecountry13b
The manual says that just the front end of the springer needs to be serviced every 2500 not the whole bike. He said that's too often. Now i'm not sure what to think.
Thats right, they will grease steering head, check the steering head bearings (fall away) and the torque on the rocker arms.

(I'm guessing) that its about an hours labour, the steering head bearing adjustment and lube would be a few minutes, the front wheel has to come off for the rocker arm adjustment.

In which case I would be tempted to cough up, especially if the bike in warranty and you had any problems down the road ..

If the dealer starts quoting silly money say couple or three hours labour I (might) be tempted to wait until 5000. Just my 0.02c
 

Last edited by Crossb0nes; 08-03-2010 at 05:40 PM. Reason: spelling
  #7  
Old 08-03-2010, 05:44 PM
coronerrpm's Avatar
coronerrpm
coronerrpm is offline
Road Master
Join Date: Apr 2010
Location: Delawere
Posts: 831
Received 14 Likes on 9 Posts
Default

He might be thinking that if you wait then there will be more business for them with repair/labor for parts that should have been done at 2500 miles. Do what you feel comfortable with.

The dealers are not called stealer"s for nothing.
 
  #8  
Old 08-03-2010, 06:16 PM
sEEkEr's Avatar
sEEkEr
sEEkEr is offline
Advanced
Join Date: Jul 2007
Location: Southeast Florida
Posts: 96
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Hollywood Ball
Recommended service is 1K, 5K and every 5 after that. Only other service an X-Bones requires is a 500 mile service. There is no 2500 mile service.
Hollywood is exactly right...kudos to the tech, he could have skinned you....

If a specifice problem does occur under warranty it should be addresed, however you don't seem to have a specific prob at the moment...
 
  #9  
Old 08-03-2010, 06:19 PM
purecountry13b's Avatar
purecountry13b
purecountry13b is offline
Tourer
Thread Starter
Join Date: Apr 2010
Location: King of Prussia, PA
Posts: 330
Likes: 0
Received 0 Likes on 0 Posts
Default

No issues, just trying to keep it that way without getting hosed. Thanks for the info.
 
  #10  
Old 08-03-2010, 06:34 PM
Crossb0nes's Avatar
Crossb0nes
Crossb0nes is offline
Cruiser
Join Date: May 2010
Location: Milton Keynes, UK
Posts: 231
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by sEEkEr
Hollywood is exactly right...kudos to the tech, he could have skinned you....

If a specifice problem does occur under warranty it should be addresed, however you don't seem to have a specific prob at the moment...

With respect I don't think Hollywood is correct
Don't know if its different for Europe than the US, but my owners manual clearly states that at 2500 miles the bones needs a front end service (i.e. the fork adjustment should be checked)

Only springers have this requirement

Its very unlikely, but if the OP doesn't get the recommended front end service checked and subsequently there is a warranty claim for mashed head bearings or stuck rocker arm spherical bearings there is wriggle room for the moco. Extremely unlikely I know but best that owners have full info.
 


Quick Reply: Dealer turned down work!



All times are GMT -5. The time now is 03:12 PM.