I just purchased a new exhaust system for my 2008 Rocker. When I installed the exhaust, I discovered the collector to pipe heat shield was missing. I called Bassani and was told they would find a shield and send it to me. Anyone dealt with Bassani customer service?

 

Not directly. I will tell you according to a site sponsor, they are real busy right now because of some big show and running on a skeleton crew. I have Bassani on my X-Bones and have run Bassani on my Ford F-150 Lightning for several years. it has prooven to be top notch. I have never heard anything BAD about their service

 

no complaints when i dealt with them They replaced my exhaust system when one of the pipes cracked within 2 months of installation....

 

hmmm! good luck