Prob w/ Heritage Saddlebag support rubber spacers
#1
Prob w/ Heritage Saddlebag support rubber spacers
Need some advise here....second time in a year the rubber spacers on my 08 Heritage saddlebag supports have split apart. This has caused the plastic wall of the saddlebag to split on the top by the nut. Last year my dealer put both the rubber spacer and saddlebag under warranty. I expect they will do the same this year....my concern is WHY does this keep happening? Eventually, the warranty will expire and this is a hassle to keep dealing with. Anyone experience this? I did have the rear lowered. Not sure if this could be affecting it. Thoughts anyone? My husband had me weigh the contents of each of saddlebag and both were less than 10 pounds (I know surprising for a female.) I appreciate any feedback.
Thanks!
Thanks!
#5
#6
You are not going senile....having docking hardware is the issue....if you have a squared "S" style bracket from the frame to your saddlebag support then it sounds like your docking hardware was installed correcly....I talked with Tech Support at HD Corp and then visited my HD dealer....when I bought my bike, last year, I had docking hardware for a tour-pak installed...the technician at the dealer never changed the mounting hardware for the saddlebag supports...the parts cost me $13.00...for my dealer it has cost them 2 new Heritage saddlebags ($700 retail) and dealing with me (LOL)....they were very apologetic for the hassle - I'm not complaining about my dealership - they are truly a great dealership and always step up....as a side note the same saddlebag support mounting hardward is required when installing the saddlebag guards...THANKS for the feedback...you have confirmed my research and findings
#7
You are not going senile....having docking hardware is the issue....if you have a squared "S" style bracket from the frame to your saddlebag support then it sounds like your docking hardware was installed correcly....I talked with Tech Support at HD Corp and then visited my HD dealer....when I bought my bike, last year, I had docking hardware for a tour-pak installed...the technician at the dealer never changed the mounting hardware for the saddlebag supports...the parts cost me $13.00...for my dealer it has cost them 2 new Heritage saddlebags ($700 retail) and dealing with me (LOL)....they were very apologetic for the hassle - I'm not complaining about my dealership - they are truly a great dealership and always step up....as a side note the same saddlebag support mounting hardward is required when installing the saddlebag guards...THANKS for the feedback...you have confirmed my research and findings
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#9
I hear you...that was lesson from year one with this issue...unfortunately it didn't cure the problem. The rubber spaces weren't twisted when they separated, they pulled straight back when they separated....with the installation of the docking hardware the bags are displaced further from the frame...although the support arm will reach rubber spacer the additional continuous tension and stress from the saddlebag pulls them apart. Picked the bike back up today and I have to say the brackets make for a cleaner look as well. Looking forward to seeing how it works!