Just imagine how many people don't say "hell no" when the stealer tries ripping them off. If they were a respectable dealer then the lady behind the counter wouldn't have had to go and get her boss.
They need to take a look back in history and see what put the original Indian Motorcycle Co out of business.
The big start to the whole deal was losing the military contract to HD. Then just poor management. They kept putting out the same product year after year with no improvements while HD was coming out with new motors.
i am thinking with all the layoffs the dealers are doing you should be able to find your own personal hd certified tech to do the job at your home for a lot less. you can run add or check the employment office and they will search