Softail Models Standard, Custom, Night Train, Deuce, Springer, Heritage, Fatboy, Deluxe, Rocker and Cross Bones.
Sponsored by:
Sponsored by:

Problems at 1,000 miles

Thread Tools
 
Search this Thread
 
  #11  
Old 03-11-2015 | 10:42 AM
oifcmb24's Avatar
oifcmb24
Thread Starter
|
6th Gear
Joined: Mar 2015
Posts: 12
Likes: 0
From: Colorado springs
Default

So I called customer service this morning and tell them whats going on and explain that I'm not very pleased with my motor failing at 1000 miles. The douche's only comment is I don't see where they have contacted our service reps and those parts don't make sense to replace. I proceeded to inform him my $20,000 motorcycle being in pieces doesn't make any damn sense either. He tells me, that's what the warranty is for. Yeah, no **** *** clown. First time I've had to call Harley customer service in these years I've owned Harley's and I was not impressed. This might just be my last if this is how they treat their loyal customers. I'm on number 3.
 
  #12  
Old 03-11-2015 | 05:44 PM
oifcmb24's Avatar
oifcmb24
Thread Starter
|
6th Gear
Joined: Mar 2015
Posts: 12
Likes: 0
From: Colorado springs
Default

Well, I decided to make the best of a bad situation and use the warranty work to my advantage. Getting the heads ported and polished, cams and adjustable pushrods and tuned when its all done. At least it will come back with a lot more power....
 
  #13  
Old 03-11-2015 | 07:57 PM
Chip Hazard's Avatar
Chip Hazard
Cruiser
Joined: Sep 2012
Posts: 227
Likes: 20
From: So Cal
Default

That is such B.S. You deserve a new motor and I wouldn't back off til I got it.


 
  #14  
Old 03-11-2015 | 08:05 PM
jam436's Avatar
jam436
Supporter
Joined: Jun 2012
Posts: 2,912
Likes: 72
From: Pittsburgh, PA
Default

..don't give up so easy...
 
  #15  
Old 03-11-2015 | 09:52 PM
cdonis's Avatar
cdonis
Outstanding HDF Member
Joined: Jul 2013
Posts: 3,245
Likes: 296
From: Escalon ca
Default

Originally Posted by jam436
..don't give up so easy...
. At 15000 riding it like its stolen, no problems except the left rear blinker came a little loose. Got her tightened up under warranty while on a ride past the dealer last weekend.
 
  #16  
Old 03-11-2015 | 09:55 PM
JoeDanger617's Avatar
JoeDanger617
6th Gear
Joined: Aug 2014
Posts: 12
Likes: 0
From: Boston
Default

As my mechanic friend used to say "I don't care if it's new or 20 years old, it is made up of parts and parts aren't always perfect."
 
  #17  
Old 03-11-2015 | 10:11 PM
LACOUNTRYHICK's Avatar
LACOUNTRYHICK
Tourer
Joined: Mar 2011
Posts: 460
Likes: 5
From: Springfield, Louisiana
Default

Originally Posted by oifcmb24
Well, I decided to make the best of a bad situation and use the warranty work to my advantage. Getting the heads ported and polished, cams and adjustable pushrods and tuned when its all done. At least it will come back with a lot more power....
"When life gives you lemons......." You know the saying
 
  #18  
Old 03-11-2015 | 10:54 PM
cdonis's Avatar
cdonis
Outstanding HDF Member
Joined: Jul 2013
Posts: 3,245
Likes: 296
From: Escalon ca
Default

Originally Posted by JoeDanger617
As my mechanic friend used to say "I don't care if it's new or 20 years old, it is made up of parts and parts aren't always perfect."
Thats a fact, but for the op it sucks.
 
  #19  
Old 03-12-2015 | 06:30 AM
martin10's Avatar
martin10
Road Warrior
Joined: Jul 2014
Posts: 1,575
Likes: 513
From: VA
Default

I agree with those telling you to demand a new engine. Bits of metal have most likely been distributed throughout the engine. Could lead to accelerated wear in the engine that wont show up until after the warranty period has expired. I have never trusted the average Harley tech to spend the time to do a really through clean up of trash in an engine.
 
  #20  
Old 03-12-2015 | 09:05 AM
Pitbull_Dallas's Avatar
Pitbull_Dallas
Road Master
Joined: Nov 2013
Posts: 852
Likes: 52
From: Dallas tx
Default

Actually, I'm beginning to believe it is more common than advertised. Ive got 4 friends that have had similar problems. Two were the 103s and the other two were the big touring bikes. All had oil flow related problems leading to severe Engine damage and all were at low mileage. In three of the cases they replaced the complete engine and the other they did a complete top end job.

When you start getting near the end of your warranty, you might consider buying the extended one..
 

Last edited by Pitbull_Dallas; 03-12-2015 at 09:11 AM.


Quick Reply: Problems at 1,000 miles



All times are GMT -5. The time now is 12:20 AM.