Dealer Said Warranty Void
#81
08-18-2007, 10:45 PM
RE: Dealer Said Warranty Void
ORIGINAL: pauletich
Talk to the dealer today, He said its best to stick with HD oil due to it formulated for the HD bikes. You will have less trouble getting HD to fix things if you used HD products.
Talk to the dealer today, He said its best to stick with HD oil due to it formulated for the HD bikes. You will have less trouble getting HD to fix things if you used HD products.
What do you expect them to say? The likelihood is that this is the only oil they sell. Any high-quality synthetic oil is "formulated" for HD bikes, and there is no magic formula for compatibility as suggested by your dealer. Don't fall for the hype, but buy the synthetic oil that is least expensive and easiest to obtain in your area. HD cannot legally deny you your warranty rights if you use an oil that fits their specs, so don't let them convince you that they can. Don't be intimidated!
If they attempt to insist on using HD oil to validate your warranty, obtain a copy of the Magnuson-Moss Act of 1975 (http://en.wikipedia.org/wiki/Magnuson-Moss_Warranty_Act), read it, and show it to them. At the same time, have them put their statements in writing. They won't do it.
#82
08-19-2007, 01:10 AM
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RE: Dealer Said Warranty Void
ORIGINAL: pauletich
Talk to the dealer today, He said its best to stick with HD oil due to it formulated for the HD bikes. You will have less trouble getting HD to fix things if you used HD products.
Talk to the dealer today, He said its best to stick with HD oil due to it formulated for the HD bikes. You will have less trouble getting HD to fix things if you used HD products.
And in answer to members requests for them to put it in writing, I was leafing through my 2007 HD International owners manual (book ref # 99466-07) and on page E-61 for Primary Chaincase Lubrication it states under the note section "Use only GENUINE Harley-Davidson FORMULA+ TRANSMISSION AND PRIMARY CHAINCASE LUBRICANT (Part No. 99851-05 quart)"
The caps are not me shouting, this is exactly how it is written in the manual.
So does this qualify for the free oil program??? lol
#83
08-19-2007, 12:53 PM
RE: Dealer Said Warranty Void
ORIGINAL: Dean454
Not wanting to create a scuffle as I believe in the use the best oil for the job philosophy. ....
And in answer to members requests for them to put it in writing, I was leafing through my 2007 HD International owners manual (book ref # 99466-07) and on page E-61 for Primary Chaincase Lubrication it states under the note section "Use only GENUINE Harley-Davidson FORMULA+ TRANSMISSION AND PRIMARY CHAINCASE LUBRICANT (Part No. 99851-05 quart)"
The caps are not me shouting, this is exactly how it is written in the manual.
So does this qualify for the free oil program??? lol
ORIGINAL: pauletich
Talk to the dealer today, He said its best to stick with HD oil due to it formulated for the HD bikes. You will have less trouble getting HD to fix things if you used HD products.
Talk to the dealer today, He said its best to stick with HD oil due to it formulated for the HD bikes. You will have less trouble getting HD to fix things if you used HD products.
And in answer to members requests for them to put it in writing, I was leafing through my 2007 HD International owners manual (book ref # 99466-07) and on page E-61 for Primary Chaincase Lubrication it states under the note section "Use only GENUINE Harley-Davidson FORMULA+ TRANSMISSION AND PRIMARY CHAINCASE LUBRICANT (Part No. 99851-05 quart)"
The caps are not me shouting, this is exactly how it is written in the manual.
So does this qualify for the free oil program??? lol
#84
08-24-2007, 12:48 AM
Road Captain
RE: Dealer Said Warranty Void
This is simple.
Remember the dealers are independent, certified, representives of the moco. In common, the moco is not responsible for them outside the certification process. (This is VERY complicated).
Ifa dealer installed a part on a new bike - reguardless of what is was - that particular dealeris providing warrenty.
Don't confuse that with general warranty provided by moco.
[aside - KILL ALL LAWYERS]
Just because a dealer will warrent a part does not mean others will.
remember "50 state legal" and Harley wide warranty.
Buy it - ride the [explitive deleted] out if it - fix what brakes.
...gene
Remember the dealers are independent, certified, representives of the moco. In common, the moco is not responsible for them outside the certification process. (This is VERY complicated).
Ifa dealer installed a part on a new bike - reguardless of what is was - that particular dealeris providing warrenty.
Don't confuse that with general warranty provided by moco.
[aside - KILL ALL LAWYERS]
Just because a dealer will warrent a part does not mean others will.
remember "50 state legal" and Harley wide warranty.
Buy it - ride the [explitive deleted] out if it - fix what brakes.
...gene
#85
12-11-2007, 03:09 PM
RE: Dealer Said Warranty Void
Does anyone know Harley's official policy?If I have my HD Dealer do my oil changes and services, can I specify they use oil of my choosing?
Bought brand new '07 1200 asked saleslifeform ifHD does the oil changes at the service intervals can I request RedLine or AMSOIL? He would not answer yes or no.
Instead I got asong and dance"other synthetics" clog up the sensors in the engine/tranny such as the sensor that detects what gear you are in and so on. Then he said if you use a particular brand for years and switch it could cause leaks so you gotta stick with one brand for life. Saidit's sometime hard to find places that sell thoseother oils in a pinch.Thensaid the gaskets get used to a certain brand andswitching after a couple of years will causegasket deterioration.
Again: Anyone know HD's OFFICIAL policy? Can I tell HD shop to use oil of my choosing or not.
Most folks on this forum seem to recommendAMSOIL for crank and tranny.
Bought brand new '07 1200 asked saleslifeform ifHD does the oil changes at the service intervals can I request RedLine or AMSOIL? He would not answer yes or no.
Instead I got asong and dance"other synthetics" clog up the sensors in the engine/tranny such as the sensor that detects what gear you are in and so on. Then he said if you use a particular brand for years and switch it could cause leaks so you gotta stick with one brand for life. Saidit's sometime hard to find places that sell thoseother oils in a pinch.Thensaid the gaskets get used to a certain brand andswitching after a couple of years will causegasket deterioration.
Again: Anyone know HD's OFFICIAL policy? Can I tell HD shop to use oil of my choosing or not.
Most folks on this forum seem to recommendAMSOIL for crank and tranny.
#86
12-11-2007, 03:39 PM
RE: Dealer Said Warranty Void
ORIGINAL: MosesJJN
Does anyone know Harley's official policy?If I have my HD Dealer do my oil changes and services, can I specify they use oil of my choosing?
Bought brand new '07 1200 asked saleslifeform ifHD does the oil changes at the service intervals can I request RedLine or AMSOIL? He would not answer yes or no.
Instead I got asong and dance"other synthetics" clog up the sensors in the engine/tranny such as the sensor that detects what gear you are in and so on. Then he said if you use a particular brand for years and switch it could cause leaks so you gotta stick with one brand for life. Saidit's sometime hard to find places that sell thoseother oils in a pinch.Thensaid the gaskets get used to a certain brand andswitching after a couple of years will causegasket deterioration.
Again: Anyone know HD's OFFICIAL policy? Can I tell HD shop to use oil of my choosing or not.
Most folks on this forum seem to recommendAMSOIL for crank and tranny.
Does anyone know Harley's official policy?If I have my HD Dealer do my oil changes and services, can I specify they use oil of my choosing?
Bought brand new '07 1200 asked saleslifeform ifHD does the oil changes at the service intervals can I request RedLine or AMSOIL? He would not answer yes or no.
Instead I got asong and dance"other synthetics" clog up the sensors in the engine/tranny such as the sensor that detects what gear you are in and so on. Then he said if you use a particular brand for years and switch it could cause leaks so you gotta stick with one brand for life. Saidit's sometime hard to find places that sell thoseother oils in a pinch.Thensaid the gaskets get used to a certain brand andswitching after a couple of years will causegasket deterioration.
Again: Anyone know HD's OFFICIAL policy? Can I tell HD shop to use oil of my choosing or not.
Most folks on this forum seem to recommendAMSOIL for crank and tranny.
Oh yeah, almost forgot. The mechanics at my HD dealer use Mobil1Vtwin 20w50 in their bikes.
#87
12-12-2007, 01:26 AM
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RE: Dealer Said Warranty Void
Would anyone out there know what the warranty laws are like in Canada? Is there a Canadian version of Magnuson-Moss Warranty Act?
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