REAL "warranty denied" instances
#51
11-30-2017, 06:13 AM
Seasoned HDF Member
I would beg to differ. It states (paraphrasing) that if the installed part did not cause the failure, the warranty must be honored.
As an example, if a bike had aftermarket slipons installed, and had a valve guide failure. There is no way in hell that the slipons cause a valve guide to fail, therefore the warranty is to be intact, FOR THAT REPAIR.
YMMV
Lon
As an example, if a bike had aftermarket slipons installed, and had a valve guide failure. There is no way in hell that the slipons cause a valve guide to fail, therefore the warranty is to be intact, FOR THAT REPAIR.
YMMV
Lon
Its specifically written for OEM replacement parts and service. Brake shoes, oil, alternators, autozone stuff, not performance exhaust or tuners.
Last edited by lp; 11-30-2017 at 06:15 AM.
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cmashark (08-05-2018)
#52
11-30-2017, 06:29 AM
Outstanding HDF Member
This is true as far ai know. MM was put into place to keep manufacturers from forcing customers to use the dealer service departments and only ONE parts. It allows us consumers to replaced parts that are similar in design and function as three original, and to use oils that are rated like the originals. It has nothing to do with aftermarket performance parts. HD's warranty states that the warranty can be voidedfor the use of non approved parts.
#53
11-30-2017, 06:42 AM
Road Master
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DamifIknow (08-07-2018),
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#55
11-30-2017, 06:53 AM
I would beg to differ. It states (paraphrasing) that if the installed part did not cause the failure, the warranty must be honored.
As an example, if a bike had aftermarket slipons installed, and had a valve guide failure. There is no way in hell that the slipons cause a valve guide to fail, therefore the warranty is to be intact, FOR THAT REPAIR.
YMMV
Lon
As an example, if a bike had aftermarket slipons installed, and had a valve guide failure. There is no way in hell that the slipons cause a valve guide to fail, therefore the warranty is to be intact, FOR THAT REPAIR.
YMMV
Lon
Please show me where it says that.
https://www.law.cornell.edu/uscode/text/15/chapter-50
The Magnuson-Moss Act was enacted to assure that warranty information is made available on consumer products and that the information is clear. It does not require any manufacturer to provide a warranty or determine what warranties should cover.
The only portion of the Act that has been construed to provide some sort of "protection" to a consumer is this statement:
15 U.S. Code § 2302 - Rules governing contents of warranties
(c) Prohibition on conditions for written or implied warranty; waiver by CommissionNo warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the Commission if—
(1) the <a title="warrantor" class="colorbox-load definedterm init-colorbox-load-processed cboxElement" href="https://www.law.cornell.edu/definitions/uscode.php?width=840&height=800&iframe=true&def_id =15-USC-1631904320-826470511&term_occur=11&term_src=title:15:chapter: 50:section:2302">warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
(2) the <a title="Commission" class="colorbox-load definedterm init-colorbox-load-processed cboxElement" href="https://www.law.cornell.edu/definitions/uscode.php?width=840&height=800&iframe=true&def_id =15-USC-1283237621-826470514&term_occur=9&term_src=title:15:chapter:5 0:section:2302">Commission finds that such a waiver is in the public interest.
The Commission shall identify in the Federal Register, and permit public comment on, all applications for waiver of the prohibition of this subsection, and shall publish in the Federal Register its disposition of any such application, including the reasons therefor.
(c) Prohibition on conditions for written or implied warranty; waiver by CommissionNo warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the Commission if—
(1) the <a title="warrantor" class="colorbox-load definedterm init-colorbox-load-processed cboxElement" href="https://www.law.cornell.edu/definitions/uscode.php?width=840&height=800&iframe=true&def_id =15-USC-1631904320-826470511&term_occur=11&term_src=title:15:chapter: 50:section:2302">warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
(2) the <a title="Commission" class="colorbox-load definedterm init-colorbox-load-processed cboxElement" href="https://www.law.cornell.edu/definitions/uscode.php?width=840&height=800&iframe=true&def_id =15-USC-1283237621-826470514&term_occur=9&term_src=title:15:chapter:5 0:section:2302">Commission finds that such a waiver is in the public interest.
The Commission shall identify in the Federal Register, and permit public comment on, all applications for waiver of the prohibition of this subsection, and shall publish in the Federal Register its disposition of any such application, including the reasons therefor.
Repairs and upgrades are 2 different things. The manufacturer is still allowed to stipulate the terms of a limited warranty, so long as they let you know up front. Harley Davidson warranties DO let you know up front that improper use, lack of maintenance, off-road use, race use, competition use, etc. etc. may VOID your warranty.
http://www.redwoodharley.com/learn-m...ty-information
They also let you know when you buy parts and accessories from them that using them on your bike may VOID your warranty.
https://www.harley-davidson.com/en_U...A-Warranty.pdf
By providing this information up front, Harley Davidson is complying with the Act. If you think the Magnuson-Moss Act somehow protects you on a warranted product that you have modified improperly (according to the manufacturer's definition of improper) then I would like to have that section of the law pointed out to me.
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Eccool (11-30-2017)
#56
11-30-2017, 06:57 AM
Free country, read a different thread. Threads drift.
It does make the point though that there really aren't any (or at least many) real stories to tell compared to the doom and gloom and all of the pure BS that folks like to spread about topics like this.
Even a negative result is a result.
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Eccool (11-30-2017)
#57
11-30-2017, 08:11 AM
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VernDiesel (02-04-2023)
#58
11-30-2017, 09:16 AM
Seasoned HDF Member
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jgos929 (11-30-2017)
#59
11-30-2017, 09:30 AM