REAL "warranty denied" instances
#21
I know of a few (as in more than a couple) HD dealers that have found out that many of the '17 and later bikes they sold have the powertrain warranty voided. Now mind you none of these bikes have ever come in for service or a failure of any kind! What was found out is that the MoCo is logging into the dealers records through the Talen system they use. If they find a non EPA approved part being sold to the owner of the bike the MoCo is flagging/voiding the powertrain warranty.
So if you think that the MoCo isn't serious about getting out of the warranty now, you are sadly mistaken!
So if you think that the MoCo isn't serious about getting out of the warranty now, you are sadly mistaken!
No offense, but that's hard to believe from a legality standpoint.
Last edited by lyork; 11-29-2017 at 07:53 PM.
#22
I know of a few (as in more than a couple) HD dealers that have found out that many of the '17 and later bikes they sold have the powertrain warranty voided. Now mind you none of these bikes have ever come in for service or a failure of any kind! What was found out is that the MoCo is logging into the dealers records through the Talen system they use. If they find a non EPA approved part being sold to the owner of the bike the MoCo is flagging/voiding the powertrain warranty.
So if you think that the MoCo isn't serious about getting out of the warranty now, you are sadly mistaken!
So if you think that the MoCo isn't serious about getting out of the warranty now, you are sadly mistaken!
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#24
They built the motor to a non warranty supported stage V, put short shots on it, then put in quiet baffles, never retuned it, drag raced it without any break in or oil service...basically beat the crap out of it. Bragged about it all over a few forums...then when it blew up (rings and pistons shot) they wanted warranty coverage. They deleted as many posts as possible to erase their tracks, but it was too late. They've been bitching about it ever since, but never tell the whole story.
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#26
Originally Posted by Thingfish
That seems a bit invasive. I own multiple bikes. How would they know which bike the part is for? What if it's a gift for a friend? They are crossing a line. It's one thing to have proof of non-compliance...that is not proof of anything.
#27
The consent decree that EPA, H-D and the judge signed for the 17 through 20 model years is precise in its requirement that H-D denies any power train warranty if there is non compliant parts on it. The decree also voids during its life the Magnuson-Moss provision that the part must be responsible for a failure.
If EPA sees one example where the decree was not followed there would be severe penalties placed on H-D.
It is not that H-D is gleeful to deny claims it is in no position to do anything. The dealer has some room if they want to eat the costs of repair themselves.
If EPA sees one example where the decree was not followed there would be severe penalties placed on H-D.
It is not that H-D is gleeful to deny claims it is in no position to do anything. The dealer has some room if they want to eat the costs of repair themselves.
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metalb00 (11-30-2017)
#28
Denial of Warranty.
a. Defendants shall deny all warranty claims for functional defects of
powertrain components for any Harley-Davidson vehicle (Model Year
2017 or later) registered in the United States, if any Defendants have any
information to show that such vehicle was tuned using a Tuning Product
that was not covered by a California ARB Executive Order or otherwise
approved by EPA.
b. Defendants shall instruct Harley-Davidson dealers to deny such warranty
claims where any Defendant or any Harley-Davidson dealer has any such
information.
It doesn't say they have to prove it, it just states that they have any information, and that is just what they are doing by looking at the information they are getting off the dealers systems. While I would believe if someone wanted to spend the money to fight them in court you could/should win, who's going to do it?
The Talen system covers all sales at the HD dealerships who use it. There is a competing system and I know of dealerships who are now dumping the HD Talen system for this very reason!
Last edited by Steve Cole; 11-29-2017 at 08:20 PM. Reason: spelling
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