REAL "warranty denied" instances
#11
11-29-2017, 05:48 PM
Intermediate
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#12
11-29-2017, 06:33 PM
I am looking for any warranties denied, but specifically because of non epa compliant reasons. So much talk here about the warranty and what it says and doesn't say, but most is speculation and conjecture. I want to know how many, if any were totally denied warranty repairs for this specific reason.
#13
11-29-2017, 06:43 PM
Road Warrior
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#14
11-29-2017, 06:44 PM
Seasoned HDF Member
#15
11-29-2017, 06:47 PM
Seasoned HDF Member
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#16
11-29-2017, 07:03 PM
Club Member
There is someone on here that lost his warranty over an FP3.
I was talking to the owner of the indy shop that does a lot of my work, they are authorized to do HD warranty, he had a warranty claim, the HD factory rep came in, saw the customer had used a Power Commander on it and said no warranty.
I'm quite interested to see if anyone has actually had warranty refused over exhaust.
I was talking to the owner of the indy shop that does a lot of my work, they are authorized to do HD warranty, he had a warranty claim, the HD factory rep came in, saw the customer had used a Power Commander on it and said no warranty.
I'm quite interested to see if anyone has actually had warranty refused over exhaust.
#17
11-29-2017, 07:03 PM
Seasoned HDF Member
My son works in service at a dealership and we were talking about warranty issues. He said there are several things, but #1 was if it had a hitch = No Warranty.
We didn't specifically discuss tuners, I do know if they install it they stand by it, but those will be equipment HD supports and the Dyno is also involved.
#18
11-29-2017, 07:10 PM
Road Master
Mee too .........
There is someone on here that lost his warranty over an FP3.
I was talking to the owner of the indy shop that does a lot of my work, they are authorized to do HD warranty, he had a warranty claim, the HD factory rep came in, saw the customer had used a Power Commander on it and said no warranty.
I'm quite interested to see if anyone has actually had warranty refused over exhaust.
I was talking to the owner of the indy shop that does a lot of my work, they are authorized to do HD warranty, he had a warranty claim, the HD factory rep came in, saw the customer had used a Power Commander on it and said no warranty.
I'm quite interested to see if anyone has actually had warranty refused over exhaust.
rep took one look at my PC III and said "no way". Motor was junk inside and I ended up having a 103 built for $4250 out of my
pocket.
#19
11-29-2017, 07:12 PM
Road Captain
The part of the story I haven’t heard yet is what made the dealer think the moco wasn’t serious about the tuner voiding warranties. They either didn’t know somehow or just didn’t take it seriously I guess. If the bike has future issues locally they will be fine, but run into problems on a road trip and SOL.
YMMV
Lon
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#20
11-29-2017, 07:25 PM
HD EFI Guru
I know of a few (as in more than a couple) HD dealers that have found out that many of the '17 and later bikes they sold have the powertrain warranty voided. Now mind you none of these bikes have ever come in for service or a failure of any kind! What was found out is that the MoCo is logging into the dealers records through the Talen system they use. If they find a non EPA approved part being sold to the owner of the bike the MoCo is flagging/voiding the powertrain warranty.
So if you think that the MoCo isn't serious about getting out of the warranty now, you are sadly mistaken!
So if you think that the MoCo isn't serious about getting out of the warranty now, you are sadly mistaken!
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