Might be a stupid SERT question, but...
#1
06-03-2007, 01:17 AM
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Might be a stupid SERT question, but...
Should my SERT have come with additional cables? All I received was a box containing the CD and the SERT interface module. No cables whatsoever. This was purchased from the dealer at the same time that I bought the bike, so it's not an eBay or third party thing.
I'm all set to get things going and realized that I only have half the cables needed. Not sure why I thought that the tuner would plug directly into a serial port somewhere on the bike...dumb, dumb, dumb. So am I short a part or do I need to purchase the cable as well? If do have to buy the cable (I'll be fecking PISSED!!), does anyone have a part number? Thanks for any info!
I'm all set to get things going and realized that I only have half the cables needed. Not sure why I thought that the tuner would plug directly into a serial port somewhere on the bike...dumb, dumb, dumb. So am I short a part or do I need to purchase the cable as well? If do have to buy the cable (I'll be fecking PISSED!!), does anyone have a part number? Thanks for any info!
#2
06-03-2007, 01:59 AM
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RE: Might be a stupid SERT question, but...
Unfortunately they no longer come with cables like mine did last year. You have to pay extra for the cables now. Hey, what do you want from Harley, a set of cables includedwith the SERT thatlists for $459.00 for something that cost about $20 max. to make and distribute and have them include $2 worth of cables. Order a set on line, or pay more at the dealer. The Part# is 32108-06.
#3
06-03-2007, 09:19 AM
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RE: Might be a stupid SERT question, but...
This is the most ridiculous f#*king thing I have ever heard of. What kind of company sells an interface requiring cables, but doesn't provide the cables, making said part completely f*#king useless?!?! Worse yet, the dealer did not inform me that I needed to purchase additional parts in order to make the race tuner work, otherwise I would have bought the goddamned things right there! The MoCo's pretentiousness/arrogance is absolutely idiotic at times. I will be writing a letter or two as a result of this stupidity. I'm sure it won't do any good, but I'll feel better afterward. [:@]
p.s. Thanks for the info oldfart. Of course, the stealerships are all closed until 10am today, so I have to sit on my hands for another couple of hours. Should have just ordered a PCIII from fuelmoto...live and learn.
p.s. Thanks for the info oldfart. Of course, the stealerships are all closed until 10am today, so I have to sit on my hands for another couple of hours. Should have just ordered a PCIII from fuelmoto...live and learn.
#4
06-03-2007, 09:32 AM
RE: Might be a stupid SERT question, but...
I agree with the moco pretentiousness. I am currenlty ona 2800 mile road trip and I've been to 3 harley shops so far and the cheapest t-shirt I can find is 26.00. On the sale rack they go between 19 - 22 dollars. Back in the old days it was fun to collect dealership t-shirts from the places you've been - nowbecause they know that is what you are going to do, they try to rip you off. It is ridiculous to charge 26 bucks for a 5 dollar t-shirt...
Sorry for the rant, but this just exemplifies why Harley is suffering in sales and losing business to the japanese market...
Good luck finding the cables. There are several online harley stores that will undercut your dealer by 20% or more as well as not charge you tax. Chicago Harley had a flat 20% last month and may have extended it to this month. They were the only dealer that I could find that started from retail and cut straight 20%.
Sorry for the rant, but this just exemplifies why Harley is suffering in sales and losing business to the japanese market...
Good luck finding the cables. There are several online harley stores that will undercut your dealer by 20% or more as well as not charge you tax. Chicago Harley had a flat 20% last month and may have extended it to this month. They were the only dealer that I could find that started from retail and cut straight 20%.
#5
06-03-2007, 09:59 AM
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RE: Might be a stupid SERT question, but...
Absolutely ridiculous. I am writing a letter to Robert S. Farchione, General Manager of Parts and Accessories. Will also be sending copies on to a couple of other H-D officers. Separating a functional package for no other reason than to hide or mask additional costs is disgusting. You can't use one without the other, but you can't buy both for the old price of a complete kit. Greedy f#*kers **** me off...
#6
06-03-2007, 10:31 AM
RE: Might be a stupid SERT question, but...
The cables are a redundant part if you own or tune multiple bikes. Why would you want to pay for multiple cables when you only need one set. I'm sure HD lowered the cost of the Race Tuner when the cables became a separate part.
In their defense the SE Pro Racing Parts catalog clearly state that The required Cable to connect PC and to the vehical are soldseparately, You may be better offcontacting you local parts guy than headquarters.
In their defense the SE Pro Racing Parts catalog clearly state that The required Cable to connect PC and to the vehical are soldseparately, You may be better offcontacting you local parts guy than headquarters.
#7
06-03-2007, 02:33 PM
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RE: Might be a stupid SERT question, but...
ORIGINAL: cjuetten
The cables are a redundant part if you own or tune multiple bikes. Why would you want to pay for multiple cables when you only need one set. I'm sure HD lowered the cost of the Race Tuner when the cables became a separate part.
In their defense the SE Pro Racing Parts catalog clearly state that The required Cable to connect PC and to the vehical are soldseparately, You may be better offcontacting you local parts guy than headquarters.
The cables are a redundant part if you own or tune multiple bikes. Why would you want to pay for multiple cables when you only need one set. I'm sure HD lowered the cost of the Race Tuner when the cables became a separate part.
In their defense the SE Pro Racing Parts catalog clearly state that The required Cable to connect PC and to the vehical are soldseparately, You may be better offcontacting you local parts guy than headquarters.
LOLLOLLOL Right, they lowered the cost of the SERT. Being in the computer industry for over 40 years do you know how much those cables probably cost them to have manufactured? I doubt that it would be even $2 at the most and they charge a ridiculous price for those cables now that they're sold as a separate item.
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#8
06-03-2007, 03:12 PM
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RE: Might be a stupid SERT question, but...
WBHD: Instead of ranting atthe dealer,I picked up a set of cables from the service department for free for a buddy who had the newSERT version w/o cables. Many, many customers left their cables at the dealer (until '07, all SERTS came with the cables included) since they never intended to tune the bike themselves.So the service department had plenty of cable sets.
Also, since SERTs are in short supply and you haven't used the SERT, you can probably throw it on ebay and make a few $$$$.
And, if you are going to get profane and pissed over a $30 cable set, consider selling your HD and buy a metric--you will probably live happier and longer.
Also, since SERTs are in short supply and you haven't used the SERT, you can probably throw it on ebay and make a few $$$$.
And, if you are going to get profane and pissed over a $30 cable set, consider selling your HD and buy a metric--you will probably live happier and longer.
#9
06-03-2007, 03:50 PM
Ultimate HDF Member
RE: Might be a stupid SERT question, but...
This is the most ridiculous f#*king thing I have ever heard of. What kind of company sells an interface requiring cables, but doesn't provide the cables, making said part completely f*#king useless?!?! Worse yet, the dealer did not inform me that I needed to purchase additional parts in order to make the race tuner work, otherwise I would have bought the goddamned things right there! The MoCo's pretentiousness/arrogance is absolutely idiotic at times. I will be writing a letter or two as a result of this stupidity. I'm sure it won't do any good, but I'll feel better afterward. [:@] Absolutely ridiculous. I am writing a letter to Robert S. Farchione, General Manager of Parts and Accessories. Will also be sending copies on to a couple of other H-D officers. Separating a functional package for no other reason than to hide or mask additional costs is disgusting. You can't use one without the other, but you can't buy both for the old price of a complete kit. Greedy f#*kers **** me off...
#10
06-03-2007, 04:31 PM
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RE: Might be a stupid SERT question, but...
ORIGINAL: Harleypingman
WBHD: Instead of ranting atthe dealer,I picked up a set of cables from the service department for free for a buddy who had the newSERT version w/o cables. Many, many customers left their cables at the dealer (until '07, all SERTS came with the cables included) since they never intended to tune the bike themselves.So the service department had plenty of cable sets.
Also, since SERTs are in short supply and you haven't used the SERT, you can probably throw it on ebay and make a few $$$$.
And, if you are going to get profane and pissed over a $30 cable set, consider selling your HD and buy a metric--you will probably live happier and longer.
WBHD: Instead of ranting atthe dealer,I picked up a set of cables from the service department for free for a buddy who had the newSERT version w/o cables. Many, many customers left their cables at the dealer (until '07, all SERTS came with the cables included) since they never intended to tune the bike themselves.So the service department had plenty of cable sets.
Also, since SERTs are in short supply and you haven't used the SERT, you can probably throw it on ebay and make a few $$$$.
And, if you are going to get profane and pissed over a $30 cable set, consider selling your HD and buy a metric--you will probably live happier and longer.
