Harley Davidson Warranty Question
#1
#2
That's a "loaded" questions. If you ask HD "mother company" the answer is YES, it will void your warranty, even on the Tri-Glide! From the manufacturer's view point, anything that modifies the frame or structure of the bike voids the warranty. HOWEVER, most dealerships out there will overlook something like the trailer hitch unless they deem the added accessory has a direct bearing on the warranty part in question. If you're unsure, call your local Harley dealer, and ask their service manager where they stand on the issue.
#3
Join Date: Jan 2011
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You're going to get a lot of "experts" ( myself included ) chime in on this topic ... Reading the owners manual will clarify some points ... Voiding a warranty is a rather broad statement ... However, the bottom line is/should be that they would have to determine definitively that the "act" of towing the trailer was directly attributable to the warranty issue at hand ... If you have a dealer that is that **** I'd seek an alternative source of service ... just my .02 cents worth Brother ... Good Luck with your dilemma!
#4
My service advisor said that warranty is never automatically voided because of modifications made to a bike.
If the dealer becomes aware of a modification, and "if" the dealer chooses to do so, the dealer can make some kind of an entry/note in your warranty database about the change that was made (example: trailer hitch added).
Then, if you have an issue (example engine problem) the MOCO will go into your warranty database, see that added a hitch and then they may choose to challenge your engine warranty due to the hitch.
By the way, your dealer may know that you added a hitch, but did they ever see you actually pull a trailer? Maybe you never got around to buying it.
If the dealer becomes aware of a modification, and "if" the dealer chooses to do so, the dealer can make some kind of an entry/note in your warranty database about the change that was made (example: trailer hitch added).
Then, if you have an issue (example engine problem) the MOCO will go into your warranty database, see that added a hitch and then they may choose to challenge your engine warranty due to the hitch.
By the way, your dealer may know that you added a hitch, but did they ever see you actually pull a trailer? Maybe you never got around to buying it.
#5
#6
I can speak from personal experience; a trailer hitch installed on any H-D WILL VOID the warranty.
Had a motor issue on my '07 Ultra that was set up with a Bushtec. H-D rep cancelled my extended warranty & it cost me $6k+ to get the bike fixed. That was in summer of 2011. Just replaced the '07 Ultra with a'14 Limited.
Here's a pic of the '07 rig:
Had a motor issue on my '07 Ultra that was set up with a Bushtec. H-D rep cancelled my extended warranty & it cost me $6k+ to get the bike fixed. That was in summer of 2011. Just replaced the '07 Ultra with a'14 Limited.
Here's a pic of the '07 rig:
#7
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#8
Was out of town and took to dealer for some electrical issue. They saw trailer and said that if the esp adjuster saw the hitch, he would void warranty. The dealer was cool and said they think that voiding for trailer is stupid. Luckily for me that the issue wasn't major.
I always take hitch off when I take in for warranty work. Would suck if I were out of town. In 8 years only 1 out of town issue.
I would challenge (in court) if they voided for a reason that had nothing to do with the trailer. Magnuson Act (?). Side car ok but trailer not!! B/S
I always take hitch off when I take in for warranty work. Would suck if I were out of town. In 8 years only 1 out of town issue.
I would challenge (in court) if they voided for a reason that had nothing to do with the trailer. Magnuson Act (?). Side car ok but trailer not!! B/S
#9
It amazes me the number of people that buy a bike expecting it to breakdown in the first two years. We get on the forum and hear of a guy that knows a guy whose cousin's neighbor had a problem with his 4 year old Harley and we all start thinking extended warranty. And the MOCO is laughing all the way to the bank. I'm not sure if a trailer is a mechanical issue or a safety issue in the eyes of Harley but until they stop selling sidecars, stop offering all kinds of high performance upgrades, and stop putting big screen TV infocenters on the new bikes, I'll be pulling my trailer.
#10
There is actually a law to protect you as a consumer. The Magnuson Moss warranty act. The MOCO must prove that your trailer was a direct result of the failure. Simply voiding a warranty is against the law.
http://en.wikipedia.org/wiki/Magnuso...s_Warranty_Act
http://en.wikipedia.org/wiki/Magnuso...s_Warranty_Act
Last edited by lewis/ec; 10-31-2013 at 04:07 PM.