Originally Posted by shooter64

boys....I dont have restocking fee.....just give me a chance.....I wont do you wrong

Originally Posted by triggerhappy

I read the reviews and was aware of the BBB rating so I ordered something small with no problem. I ordered a triple tree next. Right now I'm going through the process of getting the neck stem replaced. There was a 1/8th hole in the bottom of the stem and the stem nut didn't fit the stem. BTW, I'm not bitchin' about the chrome having minor scratches.... Believe me I'm not hard to please but this sux. The "technical support" guy told me I needed to have a mechanic look at it? lmao..... Right now I'm under the impression these guys are not that smart and won't be in business that long. I would have bought several thousands in parts had they not failed. BAD PARTS VENDER!

Originally Posted by sapper101

I am a active duty Marine that just returned from yet ANOTHER combat tour in Afghanistan. During my first months of my deployment I got online (something we barely got to do out there) to order a new frame for my bike from demon cycles (of course I didn't know about their reputation at the time). I went on the online support messenger and asked them if the motor from my Super Glide would fit the rolling chassis that I wanted. After I gave them all the info they needed they did a check and said that the frame DOES works with the motor. After confirming my order I recieved a email saying that I had to call demons to confirm my order again so after a few days I finally got a chance to use the satellite phone (another thing we very rarely got to do) and I called them. After yet again confirming the motor will fit the frame I completed my order. At this point between mortar attacks, going on mission and almost getting my a$$ shot off by the taliban in my spare time all I could think about is getting home and rebuilding my bike. Fast forward 7 months. I get home excited and see the crate in the storage shed so my roommates, some friends (who are no $hit accomplished bike builders/fabricators by the way) and I tear into the boxes, throw the frame on the lift and after we looked at it for a minute we realized that there was no way it was going to fit. We even measured it from every angle that we could think of. We kicked around the idea of cutting and fabbing the frame up again but after more measuremets it still wouldn't work. So I call demons, talk to the guy on the phone, explain my situation and I'm quickly told that they don't have anything for EVO motors and because of the 30 day return policy they couldn't help me. I didn't even want to return it just possibly exchange it for a frame that fits. He puts me through to the claims department and the young lady there even though she seemed to understand my situation said that she would "see what she could do". After I had to call them and call them and call them I finally get the final FU from them. Then they had the ***** to tell me that if I took care of it within 30 days of delivery then they would have done something. My question is this, how the F@%& and I supposed to return a item I haven't seen yet from 10,000 miles from home. Anyway, demon cycles sucks and I really wish I never dealt with them. F&^* DEMON CYCLES!