Can you explain? Poor workmanship? Didn't go through an internal inspection prior to shipment? Uneven? Loose? Didn't line up? What? Thanks.

 

The seam on the trim which is in the back of the helmet was too wide IMO. I asked a couple of friends and they said it looked ok to them. I just was not happy with it. Thereplacement was perfect. I marked the inside of the helmet to see if they would send the same one back, but the replacement was a new one. Once I thold ACC the problem they offered to exchangeI didn't even get to the point of asking.

 

Excellent. Thanks for the info. Good to know.

 

ACC is a stans up company that deals with people in and honest and professional manner. if there is a problem they will fix it our work their butts off trying. I'm buying one when uncle sam gives me my money back

 

I ordered one yesterday. Any idea how they ship (UPS, USPS, FedEx...)??

 

Mine came today and was shipped FEDEX. OrderedFriday was on my door step this afternoon.

 

I have an ACC DOTpolo style and have never wore it back-wards, I've never had it try to blow off my head with or without a windshield.

This is by far the nicest, best, lightesthelmet I have ever had. (I've been riding almost 50 years.)

If and when I need to replace it, I will replace it with something from ACC.

As a side note, ACC is very easy to deal with. Very costumer oriented and if you mention HDF they will give you a 10% discount.

 

I was in Orlando last week an bought one. They have a map on the wall of the USA and it was "covered" with push pins of locations that are distributors.

I'm sure that you can find one close by some place. Call the phone number on the ACC web site and ask them of a dealer thats carring them.

 

ACC is an honored company here on the Forums. Speak our name and (I believe) you STILL get a discount! GREAT helmet and GREAT people!

Too bad they don't advertise here!!

I waited a month for mine and worth EVERY second!!

Good luck!!

 

i am planning to ride up there next week to hopefully purchase a helmet i can try to find out if they have a distributor list and post it if you like. or let me know what area your looking for before i go and i can ask.