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  #11  
Old 09-06-2013, 08:55 AM
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Originally Posted by eleutheros
If they don't take email, then how are they contacted?
I guess a simple phone call is not good enough?
It's even a toll free 800 number


Harley-Davidson Motor Company

To contact the Motor Company directly, please write:

Harley-Davidson Customer Care,
3700 W. Juneau Avenue,
Milwaukee, WI 53208

To speak with a Harley-Davidson customer care representative please call 1-800-258-2464 or (414) 343-4056.
Representatives are available Monday through Friday 8:00 a.m. - 6:00 p.m. Central Standard Time (CST).

Sorry, we're unable to receive e-mail at this time.
 
  #12  
Old 09-06-2013, 03:28 PM
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I"m surprised they don't have an automated response that says "that's normal, they all do that" or "whatever bad engineering or parts problem you're experiencing will be addressed in 5 years or so".
 
  #13  
Old 09-06-2013, 03:53 PM
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Originally Posted by deadman77
Ever try to send an email?
You cant. They dont accept emails.

"Sorry, we're unable to receive e-mail at this time."


Whats that about?
They're all out riding their new SuperGlide Customs.
 
  #14  
Old 09-06-2013, 04:02 PM
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Yes, and talking to them directly is about as useless.

Here's the number, it will error out 2 to 3 times before connecting to a human, even then, you'd be better off talking to the machine.

414-343-4887 press 1, press 2 and wait for the errors to go away.
 
  #15  
Old 09-06-2013, 05:50 PM
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Too many e-mails bogs down their system, which makes it difficult to surf the **** sites.
 
  #16  
Old 09-06-2013, 05:54 PM
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They also do not allow anyone above low level management (janitorial services) to monitor the HDforums.com
 
  #17  
Old 09-06-2013, 06:29 PM
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Originally Posted by ChickinOnaChain
Too many e-mails bogs down their system, which makes it difficult to surf the **** sites.
This makes me chuckle. I get a "speaking from personal experience" vibe for some reason
 
  #18  
Old 09-06-2013, 07:41 PM
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Originally Posted by ia2189
This makes me chuckle. I get a "speaking from personal experience" vibe for some reason
No, my experience is too many **** site slows down my e-mail.
 
  #19  
Old 09-06-2013, 08:51 PM
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Originally Posted by tjcaron
Most big companies are willing to be contacted by email. Hell, Apple accepted emails and some people even received replies from Steve Jobs.

Weird that the MoCo doesn't.
That is true. I was on of those people that emailed Steve Jobs, and got a response. I now work for Apple, many years later. ( No relation to the email, though. )
 
  #20  
Old 09-06-2013, 09:19 PM
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E-Mail the NSA they have the link to the MOCO's account
 


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