Originally Posted by JohnC FXDX

Email him a link to this post and remind him about the power of a forum and what it could do to his business. I have looked at tires and bars from his store and definitely will look elsewhere. Maybe if he sees this thread he will waive the 20% restocking as a good favor to gain some business.

Originally Posted by SciFiGuy

From thier website on the about us tab.

Please Note: For information on your order, to include, order alterations, cancellations, or any other question about your order, you MUST call the phone number listed above or connect to a customer service representative during business hours, do not email us this information, order changes require talking to a live person

Originally Posted by rel3rd

Well, I guess anything is possible, but the place I ordered it from is not even open until 10am on Mondays. According to tracking info, carb kit is coming from Illinois, which is where Mikuni has an office, so I assume it actually was drop shipped directly from them. That only proves my point of them (Powersports Superstore) having the ability, but choosing not to, provide actual customer service in a positive way to a new customer, who'll now be an EX customer...

I'd hope a "LABEL" could be UN-generated even more easily than an actual product.

Originally Posted by JAKE 2544

. I totally agree,its just poor customer service. I placed a order through them once for a set of risers and luckily did not have to return them. In the future I will not order from them. In this poor economy customer service should be a top priority.

Originally Posted by Outtakes

If you contact Amazon customer Service (use their phone contact info) they will solve your problem. Happened to me with St Paul Harley and Amazon will do everything they have to do to solve the problem.

Originally Posted by JohnFlorida

I've done business with them and never had a problem