Just bought pushrods and lifters from them. Always answered the phone and my questions.

 

My experience with Fuelmotto has been nothing but great..Bought 3 power commanders from them great support and service..I do not know your situation but I do work with the public everyday and yes unfortunatly sometimes people fall through the cracks,and believe me some people you just cant make happy at all..Good luck and hope you get things straightened out..

 

This is absolutely fabricated information, I dont even know what to say. We are here with many phones lines open and staff to answer calls, and we did not receive or send anyone any kind of email stating something like this. We welcome anyone that needs help of any kind or information to email us or contact us anytime during business hours at 877-729-4754

 

I know several people local with their setups and have read countless comments on their stuff here, never heard one negative comment on either their product or customer service before this one. I'm planning to get their stuff for my stage 1 before spring hits.

 

Check out his friends list....

 

I also have had nothing but informative dealings with FuelMotto..... good people!

 

Got my Power Vision from them and have nothing but good things to say about them.

However, I did install my PV and everything was fine for the first month or so. Then I started having issues like the OP...popping under decel, hard starts and finally the bike felt like it would barely stay running when cold. Everything looked fine.

Got home one day and noticed the exhaust didn't sound right...found out that BOTH nuts on the front exhaust had come off. Got new ones, tightened it up, problems gone.

So while I don't know if the OP is a troll or not or if this story is true or not (though from my experiance with Fuel Moto I'd say it's not) the solution supposedly offered of "it's an exhaust leak" sounds spot on. Might want to make sure, if all the header bolts are tight, that a gasket hasn't failed or there isn't a crack somewhere in the pipes.

 

Looking into this here is the actual email I recieved as well as my response. We are more than willing to help, all you need to do is ask and we are here for you.....


To: "XXXXXXXXXX" <XXXXXXXXXXXXXXX@XXXX>
Subject: Re: PC 3 (UNCLASSIFIED)

Hello, nothing would have changed in the map so something either changed in the exhaust or somewhere else on the bike. I would start by carefully checking for an exhaust or intake leak. If you need any help just let us know


Thank you.........Jamie

Fuel Moto
2215 Kelbe Dr
Little Chute, WI 54140
Toll Free Sales/Tech 1-877-729-4754
Specializing in EFI tuning and Exhaust components
Fuel Moto websites: www.fuelmotousa.com www.jackpotmufflers.com
__________________________________________________ ________
To: "jamie@fuelmotousa.com" <jamie@fuelmotousa.com>
Sent: Thursday, September 29, 2011 5:23 PM
Subject: PC 3 (UNCLASSIFIED)


Hey, I put on my PC 3 from you guys about a month and a half ago and
everything was great. Now it is going back to how it was before. There was
no more popping when I would decelerate but now it is doing it again. It
didn't backfire when I started it but now it is. When I ripped on the
throttle, you got solid, crisp sound out of the exhaust and now if I rip it
at a stoplight it sounds like a gun going off and then throwing up. I have a
stock ECM, Vance and Hines Longshots without baffles and screamin eagle
intake. I have map number 805-009. I checked it yesterday and all the values
are the same. What should I do?



End of email

 

I am also a FM believer. Bought my stage 1 from them and had a small issue about my cruise control and 6th gear light not working called Jamie and within minutes he had my problem fixed. I am not sure what the op's problem is.

 

Now Jamie's response seems more along the lines of the Fuel Moto I've dealt with. Short, concise, to the point, but helpful and polite.