Jones H-D in North Little Rock is pretty good. They are forthcoming in all areas, and if they can't get to it, they tell me instead of stringing me along.

 

Not a real tough question as far as I'm concerned.

My dealership has been and is nothing short of fantastic. [sm=smiley20.gif]

I get service and maintenace reminders, thank you's, post cards, sale coupons, discounts, open house inventations, a personalized custom calendar with a photo of my bike an myself, happy _________ holiday cards (just plug in the holiday). Now this has been OVER a YEAR since I purchased my new RK. [sm=yeahsmile.gif]

And they know who I am EVERY time I walk into the door, or call on the phone, be it Sales or parts or attire.

I sledom go to the service desk, but even as unfrequent as I am their, I get the same courtious responses and answers to any questions as well.

And for any that want to know who they are:



Southside Harley-Davidson/Buell
Virginia Beach VA

http://www.hrhd.com/location_sshd.htm




I'm not being paid for any advertising, good gosh the money that I'm spending on my RK turning it into my rendition of an Ultra!

I wish that I was being paid. I am proud to let you know who they are, they have done me right in all respects. Can't beat them hands down.

I feel sorry for those who don't have a dealership with all that Mine has going on....[sm=thanx.gif]

 

A Dealer is a little community with all of the elements that you would find within any large group of people working together. It is to your advantage to discover who the players are in terms of their function & capabilities. For example knowing who the most proficient wrench is & who scheudles his work can be a plus when you need service. There are two people qualified to do dynos at my Dealer. One is excellent & is known to squeeze every bit of performance possible out of a bike. The other person is good but does just enough to be acceptable.
I think that we should have some sort of indication about the skills or lack of, that the people have working on our bikes. Ain't we all family?

 

Bought mine from Mancuso Harley here in Houston. For years they were the only Harley dealer in or around Houston. Then came Republic Harley, Stubbs Harley, & Woodlands Harley. Mancuso opened a second location about 1/4 mile from my house so I went there for convenience. Problem here is they still act as though they are the only dealer around. The sales rep treated me great, until I signed the papers and left. After that they had no idea who I was. The service department is a joke. The parts people are pretty good, as long as I'm not interfering with a personal phone call. And could someone explain to me why everything I want has to be ordered, and take 10 - 20 business days to deliver?

 

I am very fortunate as I have a Great Dealer here that I do my business with.

 

+1. got my EG there, feel very comfortable taking her back there for anything that might come up, except maintainence. i enjoy doing that myself.

 

don't go to them myself , I buy all aftermarket parts . Don't even where their shirts

 

TJB50...then would that make you my brother ???

 

After the OVER priced 1 K service and crappy work from the tech,they will only see me if I need parts or warranty work.

 

I voted yes........................but then again, I work at the Dealership where I bought my bike


...............now I just have to remember all your names