Dealer ship Dropped my bike in for service
#21
07-03-2011, 04:09 PM
Learning that your bike fell over sux and is never a good thing to hear, but it happens. At least they acknowledged it and stepped up to the plate to make it right. In my book that makes them stand up people and the kind of dealer I want to do business with.
#23
07-03-2011, 04:21 PM
Seasoned HDF Member
Wish it was mine and it had gone all the way. I could use new pipes and a paint job. Only time that has happened to me was I did it. That why my exhaust is scratched and I have a patch in the wrapping on my garage door trim. What surprised me was seen it coming and next thing I was on the floor. Wonder I did not brake a wrist. Old age reflexes are slow.
#24
07-03-2011, 04:47 PM
I wouldn't be too happy either but **** happens, give them a chance to make it right. They are obviously going to replace the damaged parts and they should be quick about it too but it wouldn't hurt to ask for some sort of "compensation" for your trouble. If they really value your buisness then they should do everything within reason to ensure your satisfaction to keep you coming back.
#25
07-03-2011, 05:28 PM
More like the doctor comes out of the delivery room and tells you he dropped your baby. Then he offers to either give you some Viagra or screw your wife for you.
#26
07-03-2011, 05:38 PM
Stellar HDF Member
Took my bike in for service, and went to pick it up they told me the kid that washes the bikes. His foot slipped on the wet floor and bike went down!
Dented my monster oval pipe on the right side, I guess its good I had those pipes they saved my hard bags.
Still should've never happened there. Has this ever happened to anybody else or do I just have the worst luck in the world!!
They are ordering me a new pipe. That's suppose to make me Ferlinghetti all good!
Dented my monster oval pipe on the right side, I guess its good I had those pipes they saved my hard bags.
Still should've never happened there. Has this ever happened to anybody else or do I just have the worst luck in the world!!
They are ordering me a new pipe. That's suppose to make me Ferlinghetti all good!
#28
07-03-2011, 07:55 PM
A bike can be dropped by anyone at anytime, that includes anyone working at an HD dealership. If they fix it then I think it's a non issue, and the fact that they owned up to it and will fix it makes them a stand up dealership.
#29
07-03-2011, 08:04 PM
Took my bike in for service, and went to pick it up they told me the kid that washes the bikes. His foot slipped on the wet floor and bike went down!
Dented my monster oval pipe on the right side, I guess its good I had those pipes they saved my hard bags.
Still should've never happened there. Has this ever happened to anybody else or do I just have the worst luck in the world!!
They are ordering me a new pipe. That's suppose to make me Ferlinghetti all good!
Dented my monster oval pipe on the right side, I guess its good I had those pipes they saved my hard bags.
Still should've never happened there. Has this ever happened to anybody else or do I just have the worst luck in the world!!
They are ordering me a new pipe. That's suppose to make me Ferlinghetti all good!
#30
07-03-2011, 09:30 PM
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Join Date: Apr 2009
Location: Bloomington, IL
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It amazes me that this doesn't happen more often. I'm amazed at how those skinny azz kids push them big bikes around like nothing!