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BIG Thanks to Arlen Ness for their Service...

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  #1  
Old 04-07-2011, 01:14 PM
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bjewell
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Default BIG Thanks to Arlen Ness for their Service...

Credit where credit is due:

I had shifting problems on my new Fat Boy and some of it was traced back to the Arlen Ness clutch tower and lever. I contacted them in Dublin California and even though I was not the original purchaser and the warranty no doubt had expired, they accepted the tower back and returned a new, modified one. Upshot is that there was a conflict between the clutch throw and the Barnett HD clutch in the bike. The AN product was not defective, just not quite right for the setup I had unless it was slightly modified to work. Sac Harley was just as gracious, installing a Screaming Eagle HD clutch and all is now good.

I want to that the folks at Arlen Ness Enterprises for their help, unfailing politeness and extremely quick turnaround on their products. Arlen Ness is a sponsor here and I'm glad that they are. Sacramento Harley is the best I've been to and their service department cannot be beat.

Sincerely,

Tom Quinn
aka bjewell
Sacramento, CA
 
  #2  
Old 04-07-2011, 01:59 PM
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harleycharlie1992
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never had anything but good things to say about arlen ness, they continue to be a class act in an industry that seldom produces integrety, character.
 
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