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Anybody have a Bad (not so good) Experience with American Classic Motors

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  #1  
Old 08-11-2010, 09:37 PM
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Default Anybody have a Bad (not so good) Experience with American Classic Motors

Just Wondering?

Live and Learn I guess. I purchased a set of 5.5 turn-back Riser from them, which they said would fit my 2010 Fat Bob. They are pretty nice looking to say the least. Anyway they are for 1 1/4 handlebars, the only problem with them is they did not mount properly with the top of the triple-tree.

So I removed them and re-installed my originals, until I find the ones I want and that fit properly.

I emailed them and asked what I should do? They sent back an email saying it was too bad that I tried to install them and that since I took them out of the original packaging that they could/would not accept them back. I kinda believe they got them from LA Choppers and re-wrapped them.

Jeez all it was was bubble wrap. And Yes I did try them to see if they would fit. I also cleaned them up as they were out of the package. So now I am out a buck fifty for something that I have no use for. Like I said “Live and Learn”. I was just wondering if anyone else ever had this happen trying to get parts for their bikes.

Now if anyone might be interested in them, they are part number 0602-0176 (Risers for 1 ¼ Handlebars) I’ll let them go for 50% of what I paid for them.
 
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Old 08-11-2010, 09:47 PM
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How long ago did you buy them?? If they said they would work, and they don't, you should be able to open a ebay claim. They have 7 days to respond...if they don't you get your money back...if they do respond...they should offer to take them back.(You pay the return shipping) I have had this same problem with them. (They took back what I bought...after emailing me saying they wouldn't)
 
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Old 08-11-2010, 09:57 PM
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4 page thread about not buying from them.

https://www.hdforums.com/forum/dyna-...sicmotors.html
 
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Old 08-11-2010, 10:00 PM
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Originally Posted by sgtjstull
How long ago did you buy them?? If they said they would work, and they don't, you should be able to open a ebay claim. They have 7 days to respond...if they don't you get your money back...if they do respond...they should offer to take them back.(You pay the return shipping) I have had this same problem with them. (They took back what I bought...after emailing me saying they wouldn't)
I didn't go through Ebay, I bought them off the web site after talking with them on the phone.

I just got them by UPS yesterday and tried them right away. I emailed them last night so all this was in 24 hrs. I even went to pay-pal over it and they told me that according to the web sites rules on returns that they could not get involved.
 
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Old 08-11-2010, 10:35 PM
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no good i bought progerssive 412 shocks from them when i had my sporty. the ones pictured in the auction had no chrome covers on the base at all. when i got the shocks they sent me they were 412 but had huge chrome covers which i disliked and made the fitment difficult. they would not return and were rude. i opened a dispute and got my money back but a big P.I.T.A. i wouldn't recommend them.
 
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Old 08-11-2010, 10:49 PM
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Originally Posted by SteveO-ll
I didn't go through Ebay, I bought them off the web site after talking with them on the phone.

I just got them by UPS yesterday and tried them right away. I emailed them last night so all this was in 24 hrs. I even went to pay-pal over it and they told me that according to the web sites rules on returns that they could not get involved.
calling foul on this, paypal will dispute any charge AND find in your favor as long as you return the item and prove it was delivered. paypal ALWAYS finds in favor of the buyer and would never tell a buyer they can't get invovled, the entire reason paypal exists is for them to get involved... simply log into paypal and open a dispute via dispute console.
 
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Old 08-11-2010, 11:35 PM
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I've read some negative things about them on this forum. Of course, you usually don't hear about the smooth, ordinary transactions.
I saw the mustache engine guards in my sig pic and American Classics had the cheapest price by far so I ordered them and received them quickly. No problem. Ebay says they have completed over 190,000 transactions and their feedback is 99.2% positive. I only have the one transaction to judge them by personally.
 
  #8  
Old 08-11-2010, 11:59 PM
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Originally Posted by babalu
calling foul on this, paypal will dispute any charge AND find in your favor as long as you return the item and prove it was delivered. paypal ALWAYS finds in favor of the buyer and would never tell a buyer they can't get invovled, the entire reason paypal exists is for them to get involved... simply log into paypal and open a dispute via dispute console.

Hey babalu, Get off your high horse, you can call whatever the heck you like.

What I said is the Truth...........

Here's a copy of said email:

Resolution of Your Claim - Case #PP-001-040-897-856
...
From:"service@paypal.com" <service@paypal.com>
...
Add to ContactsTo: SteveO



Hello SteveO

Your seller has chosen to escalate this dispute to a PayPal claim. By
ending communication with you and escalating to a claim, the seller is
asking PayPal to investigate the case and decide the outcome. As part of
our investigation, PayPal reviewed any communication you may have had in
the Resolution Center.

Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.


-----------------------------------
Transaction Details
-----------------------------------


Seller's Name: AMERICAN CLASSIC MOTORS
Seller's Email: info@americanclassicmotors.net
Seller's Transaction ID: 6CT500054J6094045

Transaction Date: Jul 29, 2010
Transaction Amount: -$154.76 USD
Your Transaction ID: 2N963010XN588403R
Case Number: PP-001-040-897-856

Buyer's Transaction ID: 2N963010XN588403R




-----------------------------------
What to Do Next
-----------------------------------



-----------------------------------
Due Dates
-----------------------------------

None.


-----------------------------------
Other Details
-----------------------------------

PayPal does not tolerate fraud or illegal activities. Your complaint has
been noted in the record of the PayPal user you reported. If we find this
user has violated our policies, we will investigate and take appropriate
action. If this occurs, you may be contacted in the future about the status
of this complaint.

To make sure future transactions proceed smoothly, we suggest you visit the
PayPal site and click the Security Center link located at the bottom of any
page. There you will find tips on how to avoid fraudulent sellers in the
"Fraud Prevention Tips for Buyers" section.

BC:PP-001-040-897-856:R1:USD154.76:8/11/2010:2N963010XN588403R




----------------------------------------------------------------------
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.

Copyright ©2010 PayPal Inc. All rights reserved. Designated trademarks and
brands are the property of their respective owners. PayPal is located at
2211 N. First St., San Jose, CA 95131.

----------------------------------------------------------------

PPID PP838
 
  #9  
Old 08-12-2010, 12:17 AM
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Originally Posted by SteveO-ll
Resolution of Your Claim - Case #PP-001-040-897-856
...
From:"service@paypal.com" <service@paypal.com>
...
Add to ContactsTo: SteveO



Hello SteveO

Your seller has chosen to escalate this dispute to a PayPal claim. By
ending communication with you and escalating to a claim, the seller is
asking PayPal to investigate the case and decide the outcome. As part of
our investigation, PayPal reviewed any communication you may have had in
the Resolution Center.

Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.

how did he escalate the claim against you???? the underlined portion makes no sense at all. so the claims process has nothing to do with the quality of goods received?

i've made ten claims in my life and never had anything close to this at all. i simply started the claim and quickly escalated it. then i was instructed to send the item back, once delivered i provided proff and got my money back.
 
  #10  
Old 08-12-2010, 12:20 AM
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>>paypal will dispute any charge<<

That's only on Ebay (Ebay owns Paypal) not through a company's stand alone website . . .

 


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