I order all of the chrome hand controls and switch housings from Chicago Harley-Davidson over a month ago. I called last Thursday, July 15th and was told the accessories would be shipped that day. I called Friday the next day for a FedEx tracking number. When I checked the estimated delivery date on-line Saturday, there was none. After calling FedEx, they told me there was no scheduled pick-up at Chicago Harley-Davidson on Thursday or Friday. I called Chicago H-D back to find out what happened and they said that FedEx failed to pickup Thursday and Friday.

Ever have a day like that where nobody knows what happened or who was responsible for the screw-up? Lets see what happens today.

Just venting a bit.

 

Absolutely.

I ordered a part from Directharleyparts.com. Received the wrong gear. I called them and they assured me I would have the correct part in my hands within a week with a return shipping label for the old (incorrect) part. That was well over 30 days ago. Actually safe to say it's over 45 days ago now.

I've called...I've emailed.

I put the incorrect part for sale in the classifieds and will purchase the correct part from some place else.

 

It all sounds normal to me!

 

Only order parts if you are not in a hurry to get them.

 

that is why sometimes buying from local or close is sometimes worth the extra 20 per cent, i only order things during winter and than only dress up parts that are not critical

 

I'm not in a hurry at all. I waited for a month already and had made arrangements to have the blings installed at the dealer on Friday. Now I have to reschedule. Not a big deal for me.

According to Chicago H-D it tuned out to happen because the FedEx regular driver was off and the replacement driver failed to pick up at Chicago H-D for 2 days. I was assured this morning my accessories would ship if they had to take them to UPS.

 

A month ago? Were they backordered or something?

 

Only the switch housing was on back order.

 

order your controls from https www.mandmcycles.com homepage.htm they are alot cheaper and great customer service

 

The accessories are already paid for and on their way. I may check them out next time.

Thanks