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where to complain about dealer to Harley?

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  #11  
Old 04-23-2010, 09:30 AM
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I have dealership that is real bad with stuff but I get a good discount with them. Like 15% to 20 % off. It's only going to hurt myself to not go there
 
  #12  
Old 04-23-2010, 09:37 AM
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If it doesn't work right, I would put it back in the box, take the original sales receipt and return it to the store for a refund. If they refuse to refund the money, file a grievance with the BBB, and file a notice or motion with the small claims court. Here it costs you a hundred bucks to go to small claims, but I think you want to make a point more than you're worried about the hundred bucks. Anyway, you'll get their attention.
 
  #13  
Old 04-23-2010, 09:56 AM
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Here in England we have i think 34 or 40 dealer's ....... The point bein made if they give you **** service you go somewhere else there are only three dealers along the whole coastline of southern England ....... one in London and the rest spread far and wide ....... So i think it's in there interest to look after you if not people soon talk and they loose sales ...... And they aint gonna stay in business to long .... Obviously the size of America you probably have thousands ....... Sometimes less is more .......
 
  #14  
Old 04-23-2010, 09:59 AM
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Originally Posted by tomlescal
Not a joke i'm serious.i just want them to look at it or get me a new dipstick.the one i bought is supposed to fit 99 through 06.i want to stand in front of the store and wear a sign that tells my story.

Tom
go ahead and do that.......i would love to see peoples reaction to your....problem. Sign would read.........My dipstick is broke?
 

Last edited by Ironhand; 04-23-2010 at 11:27 AM.
  #15  
Old 04-23-2010, 10:20 AM
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Should have 90 day warr from the dealer....HD corp will not help you out. Waste of time calling them...been there...done that...
 
  #16  
Old 04-23-2010, 10:55 AM
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Have you tried changing the battery? For a couple bucks its cheaper than all the grief, but I do understand your frustration. Who knows how long its been sitting before you bought it.
 
  #17  
Old 04-24-2010, 12:52 AM
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thats a faulty product,how can you not install a dip stick properly,put it on the counter and start swearing
 
  #18  
Old 04-24-2010, 01:07 AM
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how much was it? I need a new one for my 99 sporty, the one I have has chrome peeling and a little rusty around the temp gauge.
 
  #19  
Old 04-24-2010, 06:09 AM
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Originally Posted by tomlescal
the oil level doesn't work and i'm not sure if the temperature part is correct.i just want them to verify the temp side.they just lost a good customer.

Tom
Do those gauges have to be calibrated when installed? If you installed it correctly and it's not working and they won't replace it and you are good customer, you have come to the right place to complain, Welcome to Harley Davidson my friend.

Mike
I hate digital gauges!
 
  #20  
Old 04-24-2010, 06:24 AM
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take the dip stick and put the stick part into a pot of boiling water. if it reads near 212 degrees the temp is right. the part about "the oil level doesn't work" makes absolutely no sense at all. wtf are you talking about?
 


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