Demon Cycle-Worst customer service ever seen!!
#51
I was thinking about purchasing a complete custom chopper from them with my yearly bonus. Glad I took time to read this tread before my purchase. No wonder they are so low on their parts. Crappy customer service will drive your prices down so low that unsuppecting people will be the only thing keeping you in business. I will always pay extra for good service before and after my purchase. Looks like they lost another customer and I didn't even purchase the first part from them. They keep up the poor service and it want be long and they will close the doors in South Florida.
#52
Don't take a chance
I would not buy anything from them !! they screwed me on a seat . If I was smart enough to look here I would have saved a few hundred with what you want to spend my advice is to stay away from them. If they build with the **** they sell you will be sorry.
#53
Boy I sure wish I researched Demons Cycle reviews before I dealt with them. Their side mount license plate is pretty awesome but their customer support is terrible. I had a complaint about the part not fitting like they insisted it would, he wouldnt listen to reason, and kept telling me my mechanic and I are the problem. He even said I shouldnt buy from them anymore cause they only sell to real bikers not to people who just buy bikes. Seriously? WTF? Oh well, 2 Harley Davidson mechanics confirmed they were wrong today and Ill need to find custom axle covers now. Lesson learned.
#54
Demon sucks a root. I haven't ordered from them, but some friends have. And without fail when my less mechanically inclined friends get me to try and use this **** on their bikes it NEVER works or is what its supposed to be. I know my way around a bike and have 2 rollaways. The product is terrible. Just stay away. I'm easy. Throw me a pizza and a 6 pack and I'm in. But that crap they sell needs to be drilled, tweaked, filed, bent, cut, reamed, etc. No time for that junk.
#56
Even after receiving the bolt I would NOT change the negative feedback. His poor customer service is what earned the negative feedback and it should stand as is, whether he eventually made right or not so others can make an informed decision about whether or not they want to do service with such a company. I know I never will after reading so many negative things about this company. Word of mouth is the best advertisement.
#58
Did you buy from them direct, or through E Bay?? If you purchased them through E Bay you can send the entire thing back and get your money refunded or E Bay will tell them they can no longer sell through them. That would show them.
#59
Hey guys, hate to be the one always calling these out, but the OP was about a year ago.
Never heard if Demon Cycles made good on their promise though.
Probably a good thing this one came back to let others know to stay away!!
Never heard if Demon Cycles made good on their promise though.
Probably a good thing this one came back to let others know to stay away!!
#60
Boy I sure wish I researched Demons Cycle reviews before I dealt with them. Their side mount license plate is pretty awesome but their customer support is terrible. I had a complaint about the part not fitting like they insisted it would, he wouldnt listen to reason, and kept telling me my mechanic and I are the problem. He even said I shouldnt buy from them anymore cause they only sell to real bikers not to people who just buy bikes. Seriously? WTF? Oh well, 2 Harley Davidson mechanics confirmed they were wrong today and Ill need to find custom axle covers now. Lesson learned.