Bad Harley Expierince. What's your take on it?
#21
10-10-2009, 09:38 PM
Outstanding HDF Member
I do believe that the 1K inspection calls for a check for proper torque of the critical fasteners. The front brake caliper mounting bolts is on the critical fastener list. The dealership is responsible for the service mishap. A negative response from the dealership would lead me to call the MOCO for further assistance.
#22
10-10-2009, 11:05 PM
Join Date: Sep 2009
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What is Moco?
#23
10-10-2009, 11:17 PM
Road Master
MoCo = Harley Davidson Motor Co.
And make them fix it,an oversite on there part ,because as you well know a loose caliper bolt could lead to death or serious injury.
Unbelievable!
And make them fix it,an oversite on there part ,because as you well know a loose caliper bolt could lead to death or serious injury.
Unbelievable!
Last edited by C R; 10-10-2009 at 11:30 PM.
#24
10-11-2009, 12:37 AM
This is not the MOCO but some Hick service manager in podunk Mississippi. I knew I left there for a reason.
#25
10-11-2009, 12:52 AM
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I am glad that you did not get injured! Physically!! Hopefully the shop will do the right thing, I have had a few run ins with a dealer here in Alaska and started to hate on everyone that was a part of the shop! This was wrong on my part due to my meeting some very good folks that treat my bike like their own! Good luck....
#26
10-11-2009, 02:20 AM
I too would be going to upper management at the dealership with my receipt in hand & a copy of the 1000 mile service criteria which states brakes & critical fasteners. If he isn't embarrased for the poor service his dealership performed & cover ALL COSTS associated with this disaster my next step would be to contact the MoCo. If you don't get resolution there, I would be contacting an attorney. As mentioned earlier, you could have easily been a statistic! Don't let them get away with this! Good luck.
Clay
Clay
#30
10-11-2009, 06:58 AM
It's not the MoCo, Schu, it is the dealer. It is not only part of the mainteance schedule to check brakes and fasteners but part of the prep for a new bike, which is done by the dealer. Something like this happens it will go back on the dealer. And if he had gotten hurt I thinlk he would own that dealership.