29 Dreams (Screams) Update (beware)
#21
07-22-2009, 06:14 PM
Yes it is. Apparently, from his reaction and reply, this is business as normal for him. It is time for this to stop.
#22
07-22-2009, 06:15 PM
I would contact the Alabama State Attorney General office, tell him your story, the reply you got and see if the AG office would check into this business. Also contact the Better Business Bureau of the town where this shister works out of. Who knows maybe your letter will the "next" letter they (BBB) are waiting for to apply some pressure. If the bank that holds your card received any TARP monies maybe your Congressperson/senator could help out.
#23
07-22-2009, 06:29 PM
Extreme HDF Member
These kind of people usually know just exactly how far to push into the grey area! However, they ALL eventually push a little too far and get their @ss in a crack! Looks to me this might be that CRACK!
Go after the SOB!
Go after the SOB!
#24
07-22-2009, 06:42 PM
Road Master
Join Date: Dec 2008
Location: Southern Oregon
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Roadkingron, Sorry to hear about the issues with both the CC company and 29 Dreams.
I think everyone on the forum should send them a nasty email, letting them know just how much bad press they are getting from screwing one customer.
I will send one to Betty and Tim (from the contact list on their website) letting them know I was happy to hear about their poor service so I don't waste my money with them. I will also let them know I will be telling my firends to avoid 29 Dreams also.
But Ron, I did read their website and it says all cabins have access to the bath house. So if I had read this, I would have not expected a bathroom in the cabin. Sorry, but maybe they aren't 100% to blame?
Anyone else want to send them an email? Just go to their website and the contact info is listed. Not sure if I'm allowd to post it here or not, but it's easy to find online. (29 Dreams Alabama)
I think everyone on the forum should send them a nasty email, letting them know just how much bad press they are getting from screwing one customer.
I will send one to Betty and Tim (from the contact list on their website) letting them know I was happy to hear about their poor service so I don't waste my money with them. I will also let them know I will be telling my firends to avoid 29 Dreams also.
But Ron, I did read their website and it says all cabins have access to the bath house. So if I had read this, I would have not expected a bathroom in the cabin. Sorry, but maybe they aren't 100% to blame?
Anyone else want to send them an email? Just go to their website and the contact info is listed. Not sure if I'm allowd to post it here or not, but it's easy to find online. (29 Dreams Alabama)
Last edited by frankjake; 07-22-2009 at 06:46 PM.
#26
07-22-2009, 07:01 PM
Road Warrior
Join Date: Jul 2006
Location: Indiana
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Ron,
Just be careful to state only the facts. Don't do anything to be construed as slanderous.
I also say file a complaint with the Alabama AG office. Go on line they probably have the form on line. Good Luck
Just be careful to state only the facts. Don't do anything to be construed as slanderous.
I also say file a complaint with the Alabama AG office. Go on line they probably have the form on line. Good Luck
#27
07-22-2009, 08:46 PM
Seasoned HDF Member
i would assume that since all cabins have access to the bath house, that there is a communal shower. but i would not automatically assume that my cabin did not have a toilet......
#28
07-23-2009, 07:34 AM
You know, wife and I ride through that area often. If he had been professional and courteous we would have stopped for lunch and a visit to the gift shop. But I guess since I "wouldn't make the cut" we won't.
#29
07-23-2009, 07:38 AM
Frank, I read your CC dilemma post. Sorry. What has happened to customer service? I just don't understand how companies plan to survive when they treat their customers this way.
#30
07-23-2009, 07:42 AM
Someone else mentioned the AG's office. I will do that today. Thanks
And remember, use Visa or AX for reservations. MasterCard will leave you hanging.