Harley Customer Service SUCKS
#24
How can you blame customer service for not paying your medical bills. It's a legal matter & you need to find an attorney that will take your case. Expecting a HD customer service rep to OK the bills for you is way out of the ordinary. If they did it they would be admitting fault & accepting liability for any aches & pains that the immediate future may bring. Don't put this on HD customer service, put it on yourself. You need to have at the very least an attorney send a letter to HD, the CEO, President & the Board of directors threatening a lawsuit if it's not resolved. Betty Joe Biolosky in customer service really can't make this decision.
#25
Obviously, because it's the fork lock that is defective and It probably can't be changed without swapping out the entire frame (never messed with it, so I wouldn't know if this is true). Though 3K$ medical bill sounds like a lot for a scrapped knee...
#26
You would think so, but he probably went to the emergency room, got x-rays, an MRI, saw an orthopedist, got a tetanus shot, morphine, some antibiotics, wound dressing, crutches, a prescription for some heavy duty pain pills, plus physical rehab and emotional counseling.
#27
As a child of an attorney and in school to be one myself it never ceases to amaze me how many people bitch about attorneys until they need one! People have no idea how difficult of a job it is, I'm not talking desk jockeys but actual litigators. You win people a ton of money they wouldnt have had without you in the first place and then bitch about paying the fees the attorney put up on their own to try the case. If you are for real talk to a reputable attorney, a good one will be able to see the larger issue, which in turn makes more consumers safe. I'm done now.
#30
As a child of an attorney and in school to be one myself it never ceases to amaze me how many people bitch about attorneys until they need one! People have no idea how difficult of a job it is, I'm not talking desk jockeys but actual litigators. You win people a ton of money they wouldnt have had without you in the first place and then bitch about paying the fees the attorney put up on their own to try the case. If you are for real talk to a reputable attorney, a good one will be able to see the larger issue, which in turn makes more consumers safe. I'm done now.