I posted on here a couple weeks back about my brother's wreck involving a drunk guy on a bicycle. Sure enough the drunk didn't have any kind of insurance so my brother's insurance is footing the bill.

Today the adjuster went by to see the bike at the Harley shop. He gives us a call and get this. He wants to claim that the scraps on the engine guard and the month old Vance and Hines were not caused in the wreck. He says my Brother must have laid the bike down some other time, because, get this, the metal has rusted.

I told him what did he expect. Progressive left the bike out side in the weather, through two weeks of rain, at the towing company, before they finally got it moved to the dealership.

Riddle me this, how can a bike go down on its right side and slide for 20 feet, yet none of the scratches and scraps on that side came from the wreck.

Before the wreck that bike had never been dropped or laid down. This idiot is just trying his best to weasle out of paying.

 

I'm dealing with ICBC right now (our provincial insurance agent we're only allowed to have one) the one thing you have to keep in mind is the insurance company is just that a company, and the employees look at it and treat it like a company and their job is to save their company money. They don't really give a damn about you all they care about is saving their company money and they will use whatever angle they can to pay as little money out as they can because then the company makes a profit...and that is the bottom line......unfortunately.........hope your brother has a good lawyer and pictures of his bike just before the accident that shows the right side as being undamaged.

 

+1 to what was said here.

When I had wreck in 2003, adjuster came out and had never done a motorcycle before. Took some pictures and a few weeks later, I get a check for a little over $700(minus my deductible). I start looking at the itemized sheet they had and they had me down for a primered fender. SO I call dealer where bike is at(who adjuster had never contacted) and go get their sheet - $1700+!!!

Back to phone to call insurance company and start to complain. I asked about the primered fender and they said they pay for the fender and the place that is doing work paints it and files claim. AAAHHHH!!! Wrong! I informed them painted parts had to come from manufacturer as dealers do not paint. Also was told to sign check and anything the dealer found wrong on bike once they started working on it, file a secondary claim. AAAHHHH!!!! Wong again!! They had already found stuff and hadn't even started the work. Back to dealer and had their rep call insurance company and tell them they needed to get someone back out to look at bike. 2 weeks later I get a call from insurance company they were cutting another check to cover rest of repairs to me & dealer.

I did find out had I signed/cashed the check, that would have been me accepting the claim as it was and no more money could have been gotten from them.

 

Time to get a damn MEAN Lawyer on the case ! If ya don't, you will get screwed big time! --------I KNOW!!!!!

 

Before spending money on a lawyer try working up the chain some at the insurance company. This has worked for me in the past on a homeowners claim.

 

Pretty typical of insurance companies, they take a chunk of your money, give back very little, and then drop you as a risk. It's a racket.

 

Progressive was great on getting mine repaired. I dropped the bike off at the dealer and
the adjuster went there, approved everything.
Every month he or another rep called me to let me know the dealer was still waiting on parts.
The dealer also told me that Progressive was one of the best insurance companies they have dealt with.

 

that's too bad. sorry you're having trouble with Progressive... but, it may be more that adjuster and not the company's policy. when I had my bike wreck 4 yrs ago, the Progressive adjuster went by the shop just hours after the wrecked dropped off the bike. after the dealer had time to go through the bike, the adjuster got the shop's itemized repair list - and had me go over it with him... at the shop just to make sure no one missed anything. he even wanted my helmet (scratched up from the wreck) - and paid retail for it.

 

Yeah it does because once they here the term attorney they clam up like a cheap coffin and wait to see what's coming down the pike.

 

Don't care who this might offend,but Insurence companies arn't anything but legalized orginized crime