GOOD Dealers and Experiences
#1111
09-03-2010, 12:34 AM
Road Captain
Join Date: Nov 2009
Location: Huntington Beach
Posts: 531
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#1112
09-03-2010, 12:12 PM
Road Warrior
Bakersfield Harley-Davidson treats me very, very well. They strive to give great service at the parts counter, they are generous on trade-in allowances, and their service department has become excellent. Are they perfect? No, they're human. When they make a mistake, they own up to it and make it right - and their mistakes are infrequent and minor.
There are three owners (they bought out the founder in 2004) and at least one of them is there nearly every minute they are open. If you like to deal with the owner, it's a great place to shop!
There are three owners (they bought out the founder in 2004) and at least one of them is there nearly every minute they are open. If you like to deal with the owner, it's a great place to shop!
#1113
09-08-2010, 12:55 PM
#1114
09-09-2010, 01:40 AM
Racine Harley Davidson in Wisconsin. ****+++ Great Dealer, like family. The only thing preventing them from being 5 stars is inventory (bikes, parts, and accessories is small). wedding dresses
wedding gownsThey are a small dealer unlike some of the other huge dealers that don't know their customers personally. The big dealers seem to be cold and characterless. This dealer is like the Cheers bar, hey Norm!euro wedding dresses
plus size wedding dresses
I walk in and ever knows me and I don't think it is because I spend alot of money there, they do it with everyone. I don't know everyone's experiences but for example their open house, beer and food is free. All of the other local dealers charge an arm and a leg for a beer. Seems to be a big money maker for them instead of customer appreciation.
2005 FLSTFI
2000 FLHTCUI
2007 Kawasaki Ninja 250
wedding gownsThey are a small dealer unlike some of the other huge dealers that don't know their customers personally. The big dealers seem to be cold and characterless. This dealer is like the Cheers bar, hey Norm!euro wedding dresses
plus size wedding dresses
I walk in and ever knows me and I don't think it is because I spend alot of money there, they do it with everyone. I don't know everyone's experiences but for example their open house, beer and food is free. All of the other local dealers charge an arm and a leg for a beer. Seems to be a big money maker for them instead of customer appreciation.
2005 FLSTFI
2000 FLHTCUI
2007 Kawasaki Ninja 250
#1115
09-09-2010, 06:30 AM
#1118
09-11-2010, 10:02 PM
Chicago Harley in Glenview was great!
My salesman was Nick...he gave me the best price I could find in the area...by a good amount. I must have went there atleast 6 times in 3 weeks and everyone was really cool! They'd say "did you choose yet?" ...I'd say I'm still thinkin' and when I bought my bike, everyone that was working came up and congratulated me. They are delivering it to my house tomorrow for no charge....and they offer free winter storage. The 20% off of everything in the store is also a nice bonus.
My salesman was Nick...he gave me the best price I could find in the area...by a good amount. I must have went there atleast 6 times in 3 weeks and everyone was really cool! They'd say "did you choose yet?" ...I'd say I'm still thinkin' and when I bought my bike, everyone that was working came up and congratulated me. They are delivering it to my house tomorrow for no charge....and they offer free winter storage. The 20% off of everything in the store is also a nice bonus.
#1119
09-11-2010, 10:02 PM
Chicago Harley in Glenview was great!
My salesman was Nick...he gave me the best price I could find in the area...by a good amount. I must have went there atleast 6 times in 3 weeks and everyone was really cool! They'd say "did you choose yet?" ...I'd say I'm still thinkin' and when I bought my bike, everyone that was working came up and congratulated me. They are delivering it to my house tomorrow for no charge....and they offer free winter storage. The 20% off of everything in the store is also a nice bonus.
My salesman was Nick...he gave me the best price I could find in the area...by a good amount. I must have went there atleast 6 times in 3 weeks and everyone was really cool! They'd say "did you choose yet?" ...I'd say I'm still thinkin' and when I bought my bike, everyone that was working came up and congratulated me. They are delivering it to my house tomorrow for no charge....and they offer free winter storage. The 20% off of everything in the store is also a nice bonus.
#1120
09-11-2010, 10:08 PM
Harley Davidson of Ocean City
I think Harley Davidson of Ocean City in Maryland may be the best dealer I have ever been to.
I went down to Ocean City, MD 4 days ago for vacation and HOGs at the Beach (Maryland and Delaware HOG chapters rally) and just returned tonight. As I was coming in to Ocean City I stopped at Harley Davidson of Ocean City just to look around.
First, its a very nice dealer. Nice selection of new bikes, a few used bikes and a good selection parts with very nice people at the parts counter. And there motorcloths selection is huge. I was greeted by 2 or 3 of the employee as I walked in and couldn't be nicer.
Second, and what makes this my favorite dealer now. I walked in to there service department to ask them a question and get a quote. I have(or rather "had") two stripped out Torx screws that I stripped when I tried to install my engine guard. My local dealer said it would take 2 hours to get them out...and seemed a little condescending when I asked about how much it would cost to have them taken out (I don't think they like the idea of someone working on their own bike). Anyway, I asked them how much it would cost to have them taken out. They weren't sure, but if I could bring it in when they open two days later, they would look at it and try and get them out. If they couldn't or it would take more then about a hour to get them out they would let me know and I could tell them to stop.
So, this morning I brought my bike to them at 9am, and they take it right in and onto a lift within 5 minutes. 20 minutes later one of their techs comes out and tells be they they are done. I was very surprised, but very, very happy. They also only charged me 1/2 of a shop hour to do the work!!! $35 later I was on the road and in a slow ride competition!
And just to top it of, I checked my tires and saw that my front was a little low before I hit the road this afternoon to head home. I when to a gas station to get some air, but there was no way I was going to pay $2 for air. So I went back to the dealer and asked them if they had a air hose I could use for a minute. Well one of the techs brought me out a portable compressed air container to use and even offered me a tire gage to use.
Not only were they very kind to someone that they could just have brushed aside and went above and beyond what they "had" to do, but there service department is very reasonably priced. Shop hour, $70/h. Compared to $95/h at my local dealer. This dealer my be 150 miles from my house, but they left such a good impression on me that I will be going to them from time to time just to have service done. Worth a 3 hour ride out to them.
5/5 stars!
Check them out if your in Ocean City MD!
Sorry for the long tale, but this is my favorite dealer now!!!
I went down to Ocean City, MD 4 days ago for vacation and HOGs at the Beach (Maryland and Delaware HOG chapters rally) and just returned tonight. As I was coming in to Ocean City I stopped at Harley Davidson of Ocean City just to look around.
First, its a very nice dealer. Nice selection of new bikes, a few used bikes and a good selection parts with very nice people at the parts counter. And there motorcloths selection is huge. I was greeted by 2 or 3 of the employee as I walked in and couldn't be nicer.
Second, and what makes this my favorite dealer now. I walked in to there service department to ask them a question and get a quote. I have(or rather "had") two stripped out Torx screws that I stripped when I tried to install my engine guard. My local dealer said it would take 2 hours to get them out...and seemed a little condescending when I asked about how much it would cost to have them taken out (I don't think they like the idea of someone working on their own bike). Anyway, I asked them how much it would cost to have them taken out. They weren't sure, but if I could bring it in when they open two days later, they would look at it and try and get them out. If they couldn't or it would take more then about a hour to get them out they would let me know and I could tell them to stop.
So, this morning I brought my bike to them at 9am, and they take it right in and onto a lift within 5 minutes. 20 minutes later one of their techs comes out and tells be they they are done. I was very surprised, but very, very happy. They also only charged me 1/2 of a shop hour to do the work!!! $35 later I was on the road and in a slow ride competition!
And just to top it of, I checked my tires and saw that my front was a little low before I hit the road this afternoon to head home. I when to a gas station to get some air, but there was no way I was going to pay $2 for air. So I went back to the dealer and asked them if they had a air hose I could use for a minute. Well one of the techs brought me out a portable compressed air container to use and even offered me a tire gage to use.
Not only were they very kind to someone that they could just have brushed aside and went above and beyond what they "had" to do, but there service department is very reasonably priced. Shop hour, $70/h. Compared to $95/h at my local dealer. This dealer my be 150 miles from my house, but they left such a good impression on me that I will be going to them from time to time just to have service done. Worth a 3 hour ride out to them.
5/5 stars!
Check them out if your in Ocean City MD!
Sorry for the long tale, but this is my favorite dealer now!!!