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Quality customer service.

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  #1  
Old 12-02-2007 | 08:10 AM
1flhtk4me's Avatar
1flhtk4me
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Seasoned HDF Member
Joined: Apr 2006
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From: Billings,Mt.
Default Quality customer service.

I purchased a leather riding jacket about 4 years ago from Just Leather in San Jose,Ca.
The jacket has a snap-in liner.Some of the stiching was coming apart on the liner.Took the jacket back yesterday thinking they would repair(they have a tailer)the liner.The owner simply replaced the liner with a new one,no questions/no charge!
I recommend Just Leather for anyone one in the SF Bayarea.
 
  #2  
Old 12-02-2007 | 08:28 AM
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biz44
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Joined: Jul 2007
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From: Hoboken, New Jersey
Default RE: Quality customer service.

Fox Creek Leather also has a lifetime GUARANTY on all their leather jackets. In fact most of their stuff comes with a lifetime guaranty.
 
  #3  
Old 12-02-2007 | 08:34 AM
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electaRICK
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Joined: Sep 2006
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From: Upstate New York
Default RE: Quality customer service.

my older HD leather jacket faded to a whitesh grey,,, dealer will replace, if I choose
 
  #4  
Old 12-02-2007 | 10:11 AM
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BillyO
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Default RE: Quality customer service.

Is it me or does it seem that many of the jackets are made in Pakistan ?
My Pakistani made lacket is comming apart in the sleeves.
 
  #5  
Old 12-02-2007 | 10:16 AM
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BillyO
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Default RE: Quality customer service.

It seems that many of the leather jackets are comming from either China or Pakistan.
It appears that they have quality issues in ths liner stitching.
I have three leather jackets, Mega Force, Motophoria, and one made by a leather craftsman in Vermont. The best one is the Vermont made one.
 
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